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I mailed to 'customerreads@agl.com.au' with the photoshot of meter reading and a request to clarify the consumption read. I did not receive any reply but AGL had generated the bill on the basis of the photo of the meter reading. Based on the meter read in the bill, my understanding is that for digital water meters with consumption in Meter cube, AGL records the meter read till second place after decimal and then multiple it by 10 to calculate the actual water consumption. My meter read was 4.901 ...

Hi AGL teamI have got new Digital Hot Water Gas meter installed in my apartment. It is Itron make UltraMAXX model. Reading display has 5 digits before decimal and 3 digits after decimal with Meter cube (m^3) as unit of measurement. Request you to please share the guidelines to read the water usage with this meter so that I can validate my consumption.

Hi Jayden, Thanks for your replay. I had read this link earlier but I did not find it specific to my questions - 1. In Gas Meters section of the link, we have a section with "Instructions for reading your Gas Digital meter" header - Does it mean that the same instructions to be followed to read Digital "Hot Water" meter?2. If answer of 1) is yes, - In the given example, 24.232 on the meter is converted into the reading of 24232. But example does not mention the unit of measurement. Does it mea ...

Hi Jayden,thanks for your reply.Digital meter was installed in my apartment on 25th of May (65 days back) and its current reading is 3.865. With this calculations, it seems we have used approx. 40,000 liters of hot water in 50 days as we were on vacation for 15 days in between. 800 liters per day consumption seems approximately 10X higher than our normal daily usage of a family of 2. I found a post where meter was recording in Kiloliters and AGL was miscalculating the consumption by 10X. I reque ...