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niajp Conductor
19-07-2018

Re: AGL Rewards website not working & AGL Customer Service Rep hangs up on me

I tried logging into the site in incognito mode in Chrome and reward tab appeared. Then I cleared the browser cache, logged back again and rewards tab appeared as expected. Looks like old version of site was cached on my local computer. Clearing web browser cache:On Chrome/Firefox Browser press CTRL+SHIFT+DELETE and click CLEAR DATA or CLEAR NOW button. Hope this helps.
Solved 63 Replies 1 Like
niajp Conductor
19-07-2018
63 Replies 0 Likes
niajp Conductor
27-07-2018

Re: AGL Rewards website not working & AGL Customer Service Rep hangs up on me

Have you turned off and on your computer? Just kidding (couldn't resist on SysAdmin Day).  Sorry to hear it's not working for you even after all the things you have tried. Clearing cache on Chrome on both Windows and Mac worked for me instantaneously. Only other thing you could try is to login into your AGL account on different computer (may be friends or at work) after clearing the cache. If this doesn't work then you should give AGL a call - may be something wrong on their side. Good luck and ...
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