About lkenn

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lkenn AGL Idea Moderator

Re: Payment extension options - Status changed to: Under Consideration

Hi @Brooke Thanks for your feedback - this has been on our radar for some time. We are working through the next lot of priorities for the app and this is on our list of items to consider. Hopefully we can bring this feature to life soon! Thanks.
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lkenn AGL Idea Moderator

Re: Nothing in billing - Status changed to: Investigating

Hi Blaster, We are in the process of releasing a new set of features and have found this can sometimes cause issues. A new build should be live by end of day so please check again tomorrow and let us know if you're still experiencing these issues. Thanks, Lauranne
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lkenn AGL Idea Moderator

Re: New Ideas For Android App December 2019 - Status changed to: Under Consideration

Hi @Diffusion thanks for submitting your ideas! Please see our answers below: 1. Ability to see what plan a user is on on the app including details of: 1a. FIT, Tariff, Supply charge, Solar meter charge, any discounts We are considering adding a breakdown of your "Cost so far" and "Bill Projection" which will include the above information. For now, you can access your plan details via My Account > Manage Account > Rates & Connections. 2. Usage page should incorporate costs related ...
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