About charis

Rank: Conductor

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charis Conductor
20-07-2018

Re: agl rewards

This still isn't working. I noticed a heap of other people with same issue. It's not just me. I online chatted for ages with AGL representative who was getting the same problem, and 'apparently' passed on the error to IT team (who must be on a continual lunch break), but that was Monday, and it's now Friday, and nothing has changed. Cleared my cache, etc, used multiple browsers, no difference in error. Continual loop from aglrewards.com.au to 'my account', that repeats forever. Surely this is no ...
24 Replies 1 Like
charis Conductor
15-07-2018

agl rewards

The AGL rewards website redirects me to my account, which i log into, but when i click on agl rewards, it takes me to the agl rewards website, which redirects me to my account. What the heck is going on. Also, unrelated, the 'chat now' box pops up saying someone is waiting to chat now, and when i click on it, it says noone there. Website needs major work, but i digress. How do I access AGL rewards right now??
24 Replies 0 Likes
charis Conductor
27-09-2018

Re: agl rewards

Yeah.........not fixed! What a shock. Same exact thing happening as previously. And before you ask, yes, cleared cache, tried on multiple browsers, tried incognito, tried your supplied 'new link', same 'that wasn't supposed to happen' dog appears. Super super frustrating, to say the least, but consistent with what I have come to expect.
24 Replies 0 Likes
charis Conductor
02-09-2018

Re: agl rewards

Getting more than fed up with the lack of action on this. Seriously, how long does it take to correct a website error???? Will AGL be advertising for new IT techs soon? Something to think about. I reported this on here, (after waiting a week or two previously for call centre to action the fix) on the 15th July. It is now the 2nd of September. When is this going to be resolved?????????????
24 Replies 0 Likes