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MFini Switched-on
08-07-2018

Changes to electricity rates

Dear AGL, So let me get this straight, just over 3 months after starting my contract, you decide to almost double the rates you quoted initially without any reasonable explanation at all. We have not changed our meter and I do not believe there is any basis for the change you have made. The reason we chose AGL was because they quoted reasonable rates and previous good customer service. We live in a small residential townhouse and it basically does not make sense. To simply send an email and bel ...
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