About Maveihro

Rank: Switched-on

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Maveihro's latest conversations

Maveihro Switched-on
07-07-2018

Problem chat and payment on time discount

Dear AGL team, I cannot hear very well and my accent is a bit thick, so it makes it a bit difficult for me to contact you via phone, for that reason I used the chat. I had an apparent problem with a bill, and I was discussing that with an agent, but was unable to communicate properly what I meant and the conversation ended in a premature way. What happened is that, I was unable to tell him/her that I did not really needed an extension and now when I checked my account I seed that I missed my p ...
3 Replies 0 Likes
Maveihro Switched-on
12-07-2018

Re: Problem chat and payment on time discount

Hi Jayden, Thank you for your prompt reply. I was able to solve the problem with the AGL chat team. M.
3 Replies 0 Likes