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Erebus Conductor
16-01-2017

Re: Cannot Download App on Android

Quick update to say that this is now solved. I was in the US in September October and my store settings still had the US address. I changed this back to my australian address but still could not download the app. I then purchased something from the store > &0 (with my aussie address) and sometime later found that I can now download the AGL app! Problem solved. Thanks for the support.
Solved 10 Replies 0 Likes
Erebus Conductor
22-12-2016

Re: Cannot Download App on Android

Thank you Nathan. I really appreciate it. I think I have the latest Android OS on both devices.
10 Replies 0 Likes
Erebus Conductor
22-12-2016

Re: Cannot Download App on Android

Dear moderators. Can you please change this back to "unsolved"? Unfortunately I pressed the wrong button.
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Erebus Conductor
22-12-2016

Re: Cannot Download App on Android

Hi BWSS, Still not solved. Thanks for the advice though. The only app that I can see on either device is the "AGL Energy App" with the AGL logo. Very frustrating.
10 Replies 0 Likes