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Rank: Switched-on

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CLW Switched-on
14-06-2018

Awful company

I have had endless problems with the website and app. My last gas account details were for originally October 2017, I may 2018and the electricity was 1.5 months out of date. Happened in last 3 months. Wrote an email complaining. No response. It got worse instead. Gas bill now showed July 2017. Stopped getting bills too. But they took 5 direct deposits for random amounts. In 4 days. I got got the money refunded but no explanation why their online tool is so sucky. Or why they took the money o ...
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