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Rank: Semiconductor

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Stefano Semiconductor
17-11-2016

Smart Reader producing an estimate bill

Hi We had a Smart Reader installed in June and now we are only receiving an ESTIMATE for our bill, which is twice as much as what our bill has been in the past. We have called AGL since beginning of September more then 10times now and still now resolution in sight. How hard can it be for someone to come and read our metre and fix the problem. All we get is the run around. If the smart reader is meant to send every 30minutes the data to our retailer (as the fancy AGL brochure on smart readers ...
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Stefano Semiconductor
17-11-2016

Smart Digital electricity meter not sending reading to AGL

For three months I have been ringing (10 phone calls). Because our billl had doubled because the smart digital electricity meter was not sending the reading, both the usage or the solar to AGL. We had the meter installed mid June 2016 and has not been send any readings at all, why wasn't this picked up then. After today's phone call I feel AGL has put it into the "TOO HARD BASKET". I also feel they don't care. Also I was told we had a choice to have the meter put on. But we just got told that th ...
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