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futurebeardan Switched-on
06-06-2018

credit balance refund process

Recently, I closed my agl account, it shows I have 124.58cr. So I called the customer service asking how can I get the refund. The staff told me that I can just provide the bill and my bank account info by email to payments@agl.com.au, and once it has been granted I will receive the refund in 14-16 business days. Is that true?
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