About Sarkar

Rank: Conductor

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Sarkar Conductor
07-06-2018

Re: Special meter read fee - why?

Thanks Jayden, just sent an email to the email id mentioned with my details. Regards.
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Sarkar Conductor
06-06-2018

Special meter read fee - why?

Just moved to a new house and changed my energy provider from Energy Australia to AGL. Nothing to complain against Energy Australia though. I just got a better package from AGL. But during my chat with the sales guy, it was never being mentioned about this special gas meter reading charges. I remember I specifically had asked if there is any additional charges except the connection fees but were assured that there is none. Now I have received my first Gas bill and boom - I see this 'special mete ...
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Sarkar Conductor
07-06-2018

Re: Special meter read fee - why?

Called your customer care. She was rude and of no help. She mentioned that this is a connection fee. On googling, I see other posts related to this but what surprises me is the amount charged is rather high for me. My frustration is that I was never mentioned about this charges. Even the plan I received via email doesn't have anything mentioned about this charge or the amount. My understanding is this charge occurs when I request for a meter reading but I haven't requested any. Total rip-off 
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