About Sarkar

Just moved to a new house and changed my energy provider from Energy Australia to AGL. Nothing to complain against Energy Australia though. I just got a better package from AGL. But during my chat with the sales guy, it was never being mentioned about this special gas meter reading charges. I remember I specifically had asked if there is any additional charges except the connection fees but were assured that there is none. Now I have received my first Gas bill and boom - I see this 'special mete ...

Thanks Jayden, just sent an email to the email id mentioned with my details. Regards.

Called your customer care. She was rude and of no help. She mentioned that this is a connection fee. On googling, I see other posts related to this but what surprises me is the amount charged is rather high for me. My frustration is that I was never mentioned about this charges. Even the plan I received via email doesn't have anything mentioned about this charge or the amount. My understanding is this charge occurs when I request for a meter reading but I haven't requested any. Total rip-off 