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Texas Conductor
01-02-2019

Re: No hot water

Hi Jayden i have called AGL and been told it could take up to ten days to rectify, how can we manage without hot water for this length of time? We had boiling hot water when meter was first installed but I noticed that it was pulling an awful lot of kwph overnight - a lot more than I thought it should be for heating water and no-one got. Ack to me about that and now it’s not heating up at all overnight so not sure what’s going on. I’m not confident that the message has got through, they said so ...
3 Replies 0 Likes
Texas Conductor
31-01-2019

Re: Solar Command Check Not Working

Hi Jayden i have the same issue solar command won’t let me log in - I haven’t been given a seperate log in so I’m assuming it’s my AGL account t log in but that doesn’t work
4 Replies 0 Likes
Texas Conductor
31-01-2019

No hot water

We have had no hot water heating overnight on the controlled load for three days. New digital meter installed three weeks ago and app shows its stopped drawing power overnight / also new water heater 12 months ago. Phone AGL and they said 10 days turn around for someone to come and check the meter but surely we cannot be expected to cope with no hot water got almost two weeks as a family - need to wash - clean pots etc
3 Replies 0 Likes
Texas Conductor
10-01-2019

Re: smart meter

Hi Jayden, Our meters were only installed two days ago and no, there is no difference in our hot water or anything... there are only two of us live in this house and we are out most days. The water heats up overnight and our quarterly bill is never more than $60 usually, sometimes less. However, I don't even know if the MK7A meter is the controlled load meter, just that it is sitting in the same place and the other meter the MK10D is also registering a lot of kwh over the last two days, so if ...
3 Replies 0 Likes