About UnhappyCustomer

UnhappyCustomer's latest conversations

UnhappyCustomer Switched-on
14-05-2018

Re: Leaving AGL. Very Bad customer service

She mentioned that the call is being recorded for quality and training purpose. Please can you review the call and reply to my message. It will give you a better understanding on the bad service provided.
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UnhappyCustomer Switched-on
14-05-2018

Leaving AGL. Very Bad customer service

Hi,We were planning to change our electricity and gas plan to another provider because we got better rates. Last week I got a call from AGL (Cathy) saying that they are going to provide better offer blab blab and asked if we want to stay with AGL. I was ok. As long as my rates/discount was good I don't mind. So I asked her to send me a email with the rates discussed so I can discuss with my partner and confirm.So she called me again today and asked if I want to stay. Now I didn't get the email. ...
3 Replies 0 Likes