About UnhappyCustomer

She mentioned that the call is being recorded for quality and training purpose. Please can you review the call and reply to my message. It will give you a better understanding on the bad service provided.

Hi,We were planning to change our electricity and gas plan to another provider because we got better rates. Last week I got a call from AGL (Cathy) saying that they are going to provide better offer blab blab and asked if we want to stay with AGL. I was ok. As long as my rates/discount was good I don't mind. So I asked her to send me a email with the rates discussed so I can discuss with my partner and confirm.So she called me again today and asked if I want to stay. Now I didn't get the email. ...