Thanks for your post and welcome to the Community.
To be able to get a technician out to inspect the meter we need to raise a "Meter Damaged Operation Ordinary (MDO)" service order request with your local gas distributor. Without knowing where you are located, I have complied the relevant completion time frames and associated fees below:
Mulitnet, AusNet Services and Envesta - completion time frame of 48 hours and no fees
New South Wales:
Jemena and AGN - comple ...