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03-01-2019
08:20 PM
1 Like
Wondering if anyone else is having almost constant issues with gettinf a meter read read correctly? Now last quarter i was charged $1700 for a 3 month period, being as i live in a one b...
Show results in replies (5)
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...ext bill cycle too. Excuse was incorrect meter reading taken but reading was out by freaking o...
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Hi @Singh , your meter is read by your local energy distributor, not by AGL, and they s...
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I agree it’s ridiculous that once i provided the correct meter reading, the issue with whoever is t...
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...etting the incorrect read out from the AGL technicians. The issue was that the technicians kept on reading...
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Hi Lith, Thank you for getting in touch with us here! Unfortunately meter...
02-10-2017
10:17 AM
...atch the end reading on the bill. Bill reading is 5.99 meter is 6.807 not even close. What is going on?
27-09-2018
04:58 PM
Dear AGL, What is the correct email to send in the photo of our gas meter? Was told customerread@agl.com.au but that bounced. Please advise Thanks
08-07-2016
11:14 AM
...ul 4
Imt***: 64,265 is the meter read for the date 20.06.2016. while my last bill was: So we realised that due to a system error all my 3 bills were wrong and then he s...
05-11-2018
10:10 AM
Dear AGL. I was sent a gas bill with incorrect reading 3 weeks ago. After contacting AGL, I was promised the bill to be revised. However this morning AGL sent me again t...
25-06-2017
07:33 PM
2 Likes
...ours, and my meter reading is changing by less than 4kwh a day - but according to the AGL app - we are using 22kwh - 50kwh a day!!! How can that be? Can anyone explain to me how to read the actual meter...
23-09-2019
11:02 PM
...aulty. It was replaced two months ago and the technician said the old meter was indeed working fine. The new gas meter is showing on my latest bill but I still got an ESTIMATED reading for my o...
06-03-2018
09:03 PM
...hy can’t we see the daily/hourly reads? Is there a problem with the app? If so, when will it be resolved? 2. Is the meter working properly? I’m worried that our bill will be incorrect. &n...
05-07-2020
08:14 PM
I received my initial (incorrect) bill of $1274.44 from AGL after having switched from Origin (our bills are always less than $100 per quarter). The initial meter reading was set to 0 but should h...
20-10-2016
07:51 PM
Hi, we have just recently moved out from our previous apartment and received a gas bill for last 3 months (65days). I was in absolute shock to find out the usage of hot water in our small 2...
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