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18 results
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06-06-2018
02:33 PM
...ith the sales guy, it was never being mentioned about this special gas meter reading charges. I remember I specifically had asked if there is any additional charges except the connection fees but w...
07-10-2018
12:18 AM
Hi. I just got my first gas bill and it shows that I was charged by "Special Meter Read Fee-DR" twice. The fees are different. The first one is $5.16 and the second one is 9.64. How did the r...
24-10-2018
07:40 PM
Hi, I received my first bill after switching to AGL and got smart meter installed. I was told that smart meter is free of any charges but shocked to see Special meter read fee = $37.50 and Meter...
08-05-2018
10:54 AM
Hi In my first bill for gas account with AGL, I can see there is Special meter read fee - DR charge of $17.61. I didnt ask AGL for any special meter read. Then why they charge this for m...
02-01-2018
03:07 PM
Some what perplexed. I queried an account after having solar fitted as AGL charged an estimate of usage not the correct figures as per old meters which were photographed and figures supplied by the e...
26-01-2019
10:04 PM
I was confused by my most recent bill so went through my old bills and saw that my original bill included 3 charges for a special meter read of approx $37. I don’t understand why this was charged m...
14-08-2020
09:20 AM
Hi. I just got my first gas bill and it shows that I was charged by "Special Meter Read Fee-DR" of $14.8 When previous owner left you would have done a final reading and already charged t...
02-01-2018
03:05 PM
Some what perplexed. I queried an account after having solar fitted as AGL charged an estimate of usage not the correct figures as per old meters which were photographed and figures supplied by the e...
- Tags
- overcharge
24-03-2020
12:51 PM
When I signed up to AGL, I wasn't told that there would be special meter read fee (when I didn't request it) and solar metering service charge! All the other electricity companies I have d...
12-02-2019
06:40 PM
why am i being charged an excessive amount for my readings? at $78.12 + and additional charge for gst at $36.45 for electricity, this is now my second bill and this is the second time i have now n...
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