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11-02-2019
08:11 PM
Its been almost 2 weeks since the app is updating the daily usage. I am not sure what is going on. Please help.
Show results in replies (4)
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Thanks Srzn! Are you able to access this data if you log into your AGL My Account...
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...please ask if you're able to access up to date data by logging into your AGL My Account?  ...
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Hi, i am having the same issue. After the billing and started a new cycle my daily uses is not...
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Hi Srzn, Thanks for that! It looks like you're able to see more using My Account ...
24-08-2018
04:10 PM
My Smart Meter, EDMI Atlas Mk 7A Serial # 700057157, has ceased to scroll when I press the scroll button. It only seems to display the time and refuses to scroll through power used and export etc....
15-11-2017
10:33 PM
My smart meter readings and solar export has stopped updating in my usage. The last usage update was 6th October . I'm pretty disappointed that I cannot see my usage on a regular basis.
Show results in replies (8)
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Mine also has not been updating since the 24th of October. What is more concerning is the...
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I find this difficult to believe as the meter was updating the readings and has now stopped. If...
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GgI find this difficult to believe as the meter was updating the readings and has now stopped. If...
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..., it does not report usage remotely on a frequent basis, and it is still manually read by a meter...
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...apologise. Your meter was read on 6/10/2017, which is why data is available up until this date....
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...issue has been created by the meter reconfiguration/alteration that occurred in the day(s) preceding...
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Hey Ganman, Thanks for joining the Community! It's not good to hear that our...
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good luck, My meter has never since it was installed and AGL us give me the run around. Might be...
07-08-2018
12:50 AM
Hi. My app has stopped updating usage on a daily basis. My last usage update was nearly a week ago. I use around 3 dollars a day usually less solar. What is happening now is...
18-03-2019
02:00 PM
Hi there, I recently got a EDMI Atlas Mk7C installed. There was no Information / guide whatsoever! Q: as this is a smart meter, I assume I can get some data (current- / peak / monthly...
15-03-2019
04:55 PM
1 Like
...appliances in the house to use electricity, only dishwasher, oven and cooking panel connected passively with no one to use, I have supposedly spent 41.80 kWh of electricity. I have a smart meter...
Show results in replies (3)
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...meter readings on my electricity bills just like all others do (have had smart meter resdings with...
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...given some inconsistent explanations here which I'd like to apologise for. If you have a smart meter...
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...I got my first bill. My electricity consumption data was revised and I got a revised bill issued...
20-12-2018
11:57 PM
My meter was updated to a smart meter last year how do I get it to show in the agl app?
26-02-2019
12:39 AM
...progress (to the degree). The property has a Smart Meter and it's been approximately two weeks now since connection, as I live alone want to make sure my usage is in shape. Your...
11-02-2019
08:09 PM
I am considering having solar panels installed and a 80 year old house with an old timber switch board. It has been upgraded and had new circuit brakers installed, my question is can a new smart...
Show results in replies (4)
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...say whether or not the board needs to be replaced. You'll be best served sending a photograph of your...
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I am installing a 55kw solar system. Can I get a smart meter to enable feed back tariffs tone...
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...! With a new switchboard, the only question that would need to be addressed is whether or not...
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Hi Jayden The switch board has not been up graded it is still the old timber board, it has new...
29-10-2018
02:44 PM
Hi there - we installed a large solar system and arranged installation to be in line with the estimated meter install date of 5th October (provided to us by our retailer). This was pushed back to...
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