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24-08-2018
04:10 PM
My Smart Meter, EDMI Atlas Mk 7A Serial # 700057157, has ceased to scroll when I press the scroll button. It only seems to display the time and refuses to scroll through power used and export etc....
2 weeks ago
Its been almost 2 weeks since the app is updating the daily usage. I am not sure what is going on. Please help.
Show results in replies (4)
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Thanks Srzn! Are you able to access this data if you log into your AGL My Account...
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Hi, i am having the same issue. After the billing and started a new cycle my daily uses is not...
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...please ask if you're able to access up to date data by logging into your AGL My Account?  ...
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Hi Srzn, Thanks for that! It looks like you're able to see more using My Account ...
15-11-2017
10:33 PM
My smart meter readings and solar export has stopped updating in my usage. The last usage update was 6th October . I'm pretty disappointed that I cannot see my usage on a regular basis.
Show results in replies (8)
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Mine also has not been updating since the 24th of October. What is more concerning is the...
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I find this difficult to believe as the meter was updating the readings and has now stopped. If...
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GgI find this difficult to believe as the meter was updating the readings and has now stopped. If...
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..., it does not report usage remotely on a frequent basis, and it is still manually read by a meter...
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...apologise. Your meter was read on 6/10/2017, which is why data is available up until this date....
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...issue has been created by the meter reconfiguration/alteration that occurred in the day(s) preceding...
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Hey Ganman, Thanks for joining the Community! It's not good to hear that our...
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good luck, My meter has never since it was installed and AGL us give me the run around. Might be...
07-08-2018
12:50 AM
Hi. My app has stopped updating usage on a daily basis. My last usage update was nearly a week ago. I use around 3 dollars a day usually less solar. What is happening now is...
20-12-2018
11:57 PM
My meter was updated to a smart meter last year how do I get it to show in the agl app?
29-10-2018
02:44 PM
Hi there - we installed a large solar system and arranged installation to be in line with the estimated meter install date of 5th October (provided to us by our retailer). This was pushed back to...
20-01-2019
04:30 PM
Would you please advise whether you can ask for a smart meter to be installed or is there a fixed schedule determined by AGL.
2 weeks ago
I am considering having solar panels installed and a 80 year old house with an old timber switch board. It has been upgraded and had new circuit brakers installed, my question is can a new smart...
Show results in replies (3)
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...say whether or not the board needs to be replaced. You'll be best served sending a photograph of your...
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...! With a new switchboard, the only question that would need to be addressed is whether or not...
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Hi Jayden The switch board has not been up graded it is still the old timber board, it has new...
22-10-2018
03:45 PM
Hi, we have a "Meter type ‘Mk10D’ smart meter, and as we have off peak reduce costs, we noticed that clock on the meter has not changed due to daylight savings. IE when its 10PM its showing 9PM. As...
27-11-2018
09:53 PM
Does any one else’s smart meter have a blank screen? It never started this way, but is now blank. Power is still on though? I am suspecting it has problems.
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