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20-12-2018
11:57 PM
My meter was updated to a smart meter last year how do I get it to show in the agl app?
05-08-2019
10:12 AM
I had a new smart meter installed on a site with a new smart meter install last week. I haven’t seen any data feed back to the app to show power generation and consumption. How do I get this to s...
- Tags
- app
- smart meter
11-02-2019
08:11 PM
Its been almost 2 weeks since the app is updating the daily usage. I am not sure what is going on. Please help.
Show results in replies (4)
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...ccount so the issue likely exists in the app. Can I ask if anyone is currently living in this property? T...
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...ut this in front of our app team for further investigation. In the meantime, can I p...
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Hi, i am having the same issue. After the billing and started a new cycle my daily uses is not u...
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Thanks Jayden for the help. I confirm that usage shows up in myaccount.
15-03-2019
04:55 PM
1 Like
...o appliances in the house to use electricity, only dishwasher, oven and cooking panel connected passively with no one to use, I have supposedly spent 41.80 kWh of electricity. I have a smart meter c...
Show results in replies (4)
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...iven some inconsistent explanations here which I'd like to apologise for. If you have a smart meter...
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...re people in AGL customer service willing to help.
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Report them to ewon. Ive asked 5 different agl employees, including managers to provide the smart meter...
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...ith the readings in the AGL app being very different to what my solar analytics meter is reading. &n...
24-08-2018
04:10 PM
My Smart Meter, EDMI Atlas Mk 7A Serial # 700057157, has ceased to scroll when I press the scroll button. It only seems to display the time and refuses to scroll through power used and export etc....
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OK, so after finally AGL admitting that my smart meter not scrolling and showing power consumed a...
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Solved. Meter now updating and can be read by me. Regards Tricky
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my smart meter is not working I had 76cents rebate for 90 days who do I get to check i...
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Hi Tricky, Thank you for your post! To reiterate, SA Power Networks are not...
29-10-2018
02:44 PM
Hi there - we installed a large solar system and arranged installation to be in line with the estimated meter install date of 5th October (provided to us by our retailer). This was pushed back to 2...
28-10-2019
02:12 PM
I have a Smart Meter in NSW currently using Time Of day billing, so I can see amounts for Peak, Shoulder and Off-Peak. I have been told that I could be using a plan that includes Controlled Load, a...
11-02-2019
08:09 PM
I am considering having solar panels installed and a 80 year old house with an old timber switch board. It has been upgraded and had new circuit brakers installed, my question is can a new smart meter...
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Hi Mez, Apologies for the misunderstanding! In this case, it's hard to s...
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I am installing a 55kw solar system. Can I get a smart meter to enable feed back tariffs tone c...
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...bsp; With a new switchboard, the only question that would need to be addressed is whether or not...
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...meters, I am just hoping the does not need to be replaced.
22-10-2018
03:45 PM
Hi, we have a "Meter type ‘Mk10D’ smart meter, and as we have off peak reduce costs, we noticed that clock on the meter has not changed due to daylight savings. IE when its 10PM its showing 9PM. As w...
18-04-2018
06:28 AM
I was advised that AGL would install a smart meter in January 2016. I am still waiting! Phoned their helpline and was told the contractor didn't have the universal key (that AGL u...
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