I have been overcharged on my Gasbill back in June. I have spoken to people on the phone, gone online, and emailed photos, but still no support. I was overcharged by approx $300 - this may no...
...' are saying the distributor is responsible for the readings and I have no avenue to challenge this ! I have been trying to get some satisfactory resolution from AGL customer service for the l...
Hi there I've phoned customer service twice regarding only receiving an adjustment for 1 of my 2 meters from my July 2016 bill which had estimated readings. The meter reading that hasn't been c...
I have been disputing my gasbills for the last 6 months, as AGL have billed me based on estimated readings that have nothing to do with the actual ones. I have emailed them photos of the meters s...
... This is the second time since last Nov, where my account was overcharged more than $100, while the call center asked me to pay $150 fee for invetigation. it was confirmed couple of months a...