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27-10-2017
03:26 PM
1 Like
For some odd reason my Online Account does not update the balance owing correctly. I paid my bill online using PayPal on the 19/10/2017, I noticed after 5 days that my balance still showing money o...
Show results in replies (3)
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I've been reading the online comments about online accounts not reflecting the account being paid....
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I am having the same problem. I've been talking to AGL but they are not interested in that i...
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...ou any impression otherwise. I'd like it if you could send me a private message with your AGL account...
25-07-2019
09:21 PM
Hi, I got problem that my app or online account does not show updates for the solar feed. I only see the update on electricity use. I has been charged $165, then I only see the solar feed for one w...
Show results in replies (4)
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...urther, could you please send me a quick private message with your AGL account number and a...
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...igures from the figures in my account.
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...ou could post a screenshot of the 'Usage' screen in your My Account. Kind regards, &n...
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I called again to your solar connection team. They has updated the figures for me. Thanks for y...
17-11-2018
10:27 AM
I received an estimate bill 3 times the usual amount . I read the meter and sent the reading in to All but have heard nothing. The bill is now overdue. not received
10-02-2018
01:33 AM
1 Like
...ogged in to the website I might find the required balances, but alas that is not the case. I own some on my gas account, yet my electricity is in credit (depending on the bill Im waiting for) - by how m...
23-12-2018
03:20 PM
I registered for online accounts on Nov 20 so why am I still receiving paper accounts.
03-01-2018
12:44 PM
...nyone else had this issue? What was the solution? Am online for help now, but while I'm waiting I thought I'd plug this in to either help others, or for others to help me!
25-07-2017
02:38 PM
1 Like
Is it AGL's intention to stick with the one time codes when accessing your account online or are you going to allow people to set up passwords? I see there's an option to set up passwords but every t...
Show results in replies (9)
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...or their account. (Please reach out if you notice any other troubles!) However, if you are s...
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The online account access has been becoming worse over the last two months. Today went to check l...
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...bsp;You raise a very good point! Your bills should be appearing for you online, within days after t...
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...lick on Manage under Direct Debits all your system does is open another Account HomePage.&n...
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Still not fixed. Absolutely hopeless
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...fter changing our account over from my husband's name we could no longer login online, after repeated e...
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...assword you're probably better off with the one time codes. I change my passwords on all online...
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Hi @Talan2 Have you previously had a password to log in to your AGL Account? W...
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...ustomers at the moment. Feel free to send me a message with some account details so we can rule o...
06-06-2018
03:49 PM
Recently, I closed my agl account, it shows I have 124.58cr. So I called the customer service asking how can I get the refund. The staff told me that I can just provide the bill and my bank account i...
10-05-2017
06:15 PM
I need to take ownership of an AGL account that was created by my exwife, can this be done online with a form or via chat?
Show results in replies (3)
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...ommunity. You will need to set up a new account in your name and this can be done both online...
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...an be done both online and via our webchat team. Once your account has been established, a final i...
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...e will take care of the rest! You can have this done for you online through agl.com.au, by c...
11-10-2016
11:06 AM
i am just checking both my accounts are ebilling now.....one at meldale & one at elimbah....elimbah has been o'k but i still get posted bills at meldale.....regards...bernice bench
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