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17 results
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07-07-2018
06:55 PM
...nable to tell him/her that I did not really needed an extension and now when I checked my account I seed that I missed my pay on time discount even if the date is yet to come. Please can you contact m...
11-07-2016
06:53 PM
When a plan stipulates 'If you pay on time and for the full amount, you receive a discount...' Can you make 2 payments before the due date and still get a discount? or is it one payment for the f...
25-09-2017
10:00 AM
I am a new customer. Please advise how this discount is calculated on an energy bill. I calculate that the discount on my latest bill is 24% not 32% as agreed. My bill does show "32%" w...
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- discount
21-11-2018
08:41 PM
hello, actually , i have a electricity due yesterday, and i paid the bill yesterday night by my phone, maybe due to the terrible wifi, Payment pages are always buffered. W...
07-06-2019
12:01 AM
...24 hours later... I begin to worry... I don't want to miss out on my "Pay on time" discount. So I press again... "make a payment"... Still no deduction from my bank, no email receipt, no n...
13-11-2017
11:46 AM
I'm an AGL customer for elect. and gas both since Jan 2017. Making payments well in time but did not get any discount for timely payments ever. Can anyone advise how to get it? thanks
12-10-2020
05:41 PM
Hi I've just received a SmS saying my bill overdue 5 days after paying from it on the due date "07/10/20" to receive the pay on time discount. I've received the receipt stating the payment was m...
20-12-2017
09:38 PM
Hi, i recently changed gas plan to be eligible for on time payment discount and $50 credit. However it looks like this hasn’t been applied? can you please correct? thanks
13-09-2017
10:32 PM
1 Like
...eptember, yesterday, now it says the date will be in Dec. It seems the usage page is loading forever. I would like to check my bill to pay for it. It includes an on time payment discount.&n...
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