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133 results
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28-05-2018
01:07 PM
Hi I have not been able to access My Account for almost 2 weeks now. Every time I attempt to login it loads as if to go to my account homepage then the following message appears: S...
21-05-2019
11:48 AM
I cannot log in to my account. It keeps coming up with an error saying there is an issue and it will be back later. I have been trying for 24 hours to log in
15-10-2017
11:51 PM
I cannot use my AGL account. Every time I click the link to login in it asks for email. I give it my email. Then it makes me do validation. I do validation. Then asked for acount number. T...
Show results in replies (5)
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...eed a code every time I want to access my account whats wrong with just a password? Energy A...
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Have a similar problem, gotta enter my email address everytime I go to access my account. " p...
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...nter the cdde sent to you and click 'next'. You should now have access to My Account. To change h...
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...'m still waiting and still can't access my account. Like you I'm seriously thinking of changing to a...
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...een resolved, please let me know by sending me a private message. To do this, click on my name and t...
25-07-2017
02:38 PM
1 Like
Is it AGL's intention to stick with the one time codes when accessing your account online or are you going to allow people to set up passwords? I see there's an option to set up passwords but every t...
Show results in replies (5)
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...isconnect the link between the Community login access and My Account access, that was j...
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The online account access has been becoming worse over the last two months. Today went to check l...
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...fter changing our account over from my husband's name we could no longer login online, after repeated e...
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...ater asking for my account number, duly replied with the number then didn't hear anything. Rang t...
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And when eventually you can access your account you can look forward to: 1. No way of checking i...
30-07-2019
10:21 AM
Hey there, My account constantly has "putting on the finishing touches". I can't see my usage or pay my bills. Using the online form with a reference number does not work either, and says "my...
08-03-2019
07:53 AM
How do I access money that's showing in credit in my account on my power bill this is from feedin from my solar ??
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08-01-2019
11:38 AM
I have been seeing this page for last 3 WEEKS now!!! Why has it not been fixed??? this screen pops as soon as I login.
02-09-2020
01:26 PM
07-01-2018
10:18 AM
1 Like
I have been unable to access my online account now for over a month. I have read other discussion threads and see that the 'issue' is linked to a 'specific browser' I have tried using: Internet E...
13-11-2017
07:47 PM
cannot log in. has been several years since i attempted. have tried several times. message states i am already registered. where to go from there
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