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27-09-2016
08:28 PM
Hi - I found a Bill Smoothing Card yesterday with an amount in dollars on it - if it means that amount of money has been lost to the person, it is definitely high enough that I would need to get it b...
29-07-2016
12:00 PM
I am considering setting up bill smoothing so we know how much we are spending each month. We currently have a couple of discounts applied for paying on time and multiple services. Will we lose t...
17-07-2016
11:39 PM
2 Likes
Hi AGL, I was wondering why i recieved an urgent payment reminder (over due) on my gas AND electricity accounts even though i am in credit in each account (5x over the fortnightly payment)?I have ...
Show results in replies (6)
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Hi @Dan Thanks for your query. In order to enter a Bill Smoothing a...
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Hi @grahami2006 We're sorry you feel we've not treated you fairly here. Bill Smoothing...
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...o your Bill Smoothing arrangement by first logging into your AGL My Account here and then c...
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Be careful they speak with forked tongue. Bill smoothing on my account has just been changed and i...
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...eply. We will be most happy to help you with your request to cancel your bill smoothing, and to a...
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...ven though my current direct debit will cover my bills. Also could you tell me how to cancel bill smoothing...
08-07-2019
12:26 AM
Hi, i changed the way i pay bill from Bpay to Direct Debit which linked up with flybus. i always get discount offer for Bpay payment, and I disappointed after found out i didn’t get discount on m...
17-04-2015
10:44 AM
Hi there, When signing up to AGL, in order to get the greatest discount possible, I elected to go with a combination of bill smoothing, monthly billing and direct debit. When I r...
Show results in replies (6)
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...smoothing account - the amount that was initially calculated is based on info we had for the area w...
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...lso told its the bill smoothing - based on estimate - and I'm fine if they estimate my bill smoothing...
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Hi, To add to this - when your Bill Smoothing amount is reviewed every 6 months, AGL t...
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...his info/explanation in the correspondence that goes out to account holders when their bill smoothing...
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Hi New@tweed We do sincerely apologize for any frustration caused by the billing o...
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I had the same thing happen to me years ago only in my case my first bill was over $350 which w...
08-04-2019
03:02 PM
Hi, When I click on 'bill smoothing' the screen doesn't load & just stays white. Any ideas? This is in the app.
- Tags
- bill smoothing
16-03-2019
09:50 AM
Can I make additional payments whilst in Bill Smoothind?
21-09-2018
07:24 AM
I transferred to bill smoothing a few months ago only because I want to receive 28% discount. I always paid my previous bills early been with agl for 9 years. I received my bill the other day a...
09-10-2017
01:28 PM
What words should I look for on by gas and electricity bills? Thanks
18-05-2018
10:33 AM
I have changed my bill smoithing amount to $147 but it isn’t updated on the app.
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