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10 results
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12-06-2020
07:21 PM
After last app update, App usage not updated. Last usage visible was o4 June. Today is June 12. No usage data for 8 days, why?
15-07-2020
10:33 AM
App last updated my solar usage and feeding to grid on 23 June. Today 15 July. Seems like the updates are infrequent - sometimes 48 hours and sometimes weeks or even months. What’s the cause of the d...
15-02-2018
07:33 AM
1 Like
My AGL app hasn’t updated since the end of January and want show me my energy usage, since I have a newly installed smart meter. Why cant I receive this information
25-11-2019
08:41 AM
Not sure what to do as my online account and app has not been updating for 2 weeks.
11-04-2020
03:56 PM
Have been trying to get a better break down of usage and cant find an option for less than 1 hour intervals, as I understand the smart meter updates every 15 minutes why dont customers have the s...
14-08-2020
08:37 PM
On the 20th of July my Usage report stopped working. Now 14th of August.
03-11-2018
05:19 AM
Well as the title suggests my app was updated 2 days ago and as much as it looks good i cant switch between KWh's and $$$ in relation to my daily usage figures. Any suggestions?
08-10-2020
06:50 AM
Hi. After I last updated the app on October 6, when I go into the usage section and click on the graph to see individual days, the app just shuts itself down. I have tried several times but it k...
17-07-2019
06:07 PM
Hi, After some assistance or advice if anyone can help me? I have been unable to see any updated usage on my app since 3.7.19. Has anyone else had this problem and if so how do you g...
05-10-2017
06:17 PM
Hi, i see nothing in my app and have done for a couple of months now. It worked at first. Is there another way to tack usage? Anyone know? &n...