Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
254 results
Sorted by:
15-03-2018
06:50 AM
1 Like
Show results in replies (5)
-
-
Hey Jayden, I am also having issued with my app. I believe that it is still linked to an old a...
-
Also having trouble with the app. As i try to sign it it forwards me to the register p...
-
...eature then nothing also my information is still not avaliable when I log in on the computer again t...
-
Hi tone6871, Thanks for getting in touch! It sounds like your email ...
05-10-2017
06:17 PM
Hi, i see nothing in my app and have done for a couple of months now. It worked at first. Is there another way to tack usage? Anyone know? &n...
Show results in replies (4)
-
...bsp; We're sorry to hear that our app hasn't been working for you as of late, and we're happy t...
-
Hey Me3, Thank you for your post! We're sorry to hear that this has not yet b...
-
...ear that you're still having issues with your app. Please send me a private message including y...
-
My usage data has not updated since the 4th of February, I emailed the AGL app account on 13th of F...
14-09-2019
05:03 PM
The app never works. Ever. I don’t remember the last time I was actually able to use the app. When will this be fixed???
29-04-2019
02:56 PM
Hi. Recently joined AGL. Have been using the app to monitor usage and solar gains. However app now doesn’t work and is unable to show usage or show predicted bills.
05-03-2019
11:29 AM
Hi, My AGL online account has not worked since signing up.. I can login successfully, however it then displays a general message "We're just putting the final touches on. Your account will be ready s...
a week ago
...t's now over a month on this particular issue about 2-3 months in total on the online account ( and mobile app ) not working. Usage data not showing and hasn't for about 1 month, even a...
07-11-2019
08:09 PM
Yesterdays data hasnt loaded
Show results in replies (4)
-
Hi there, my app I sent updating since November 9th I.e. since 1 week. I understand the 48 hours d...
-
...ake up to 48 hours for it to be updated and reflected on your My Account so it's not uncommon for the l...
-
Good morning My app has not updated since 10th November. I have uninstalled the app with no c...
-
...nd-SA-bushfires/ta-p/15606 If you are not affected and you would like to have t...
29-07-2019
12:07 AM
Agl rewards has stopped working since its transition. I tried to clear my cache, use different browsers but it did not work. Half a year ago I contacted a customer service representative via an o...
09-06-2016
09:49 PM
I have tried over the last 4 weeks to get the app on my iphone to work. When i put in my password it tells me I do not have an active account. I have reset my password, dowloaded the app numerous t...
Show results in replies (9)
-
Hi There, Thanks for the reply. I finally got the website page to work, but the app still doesnt work...
-
Kathy your not the only one who has the same difficulties with the app...I'm a new user to agl a...
-
...owloaded the app, keyed in the details and it has not missed a beat since day one, I too have a digital m...
-
...n overall login issue, not just restricted to the app. Which browser and computer platform are you u...
-
...ogin through app, it says "NO ACTIVE ACCOUNTS FOUND". Please let me know how to get it sorted...Thanks
-
...he home was previously with another provider. If after a week you're still seeing the message l...
-
...Not to worry, I've followed up with you via private message and we'll go from there!
-
Hi @cray3672 It is possible that the accounts are not fully activated hence not s...
-
I am having a similar issue. Whenever I use the app on my iPhone 5C I get the "No active accounts f...
07-12-2018
03:31 PM
I have called AGL customer service and AGL Rewards services for several times today, but THEY ARE NOT HELPING AT ALL!!!!!!! It is definitely technical problem, why AGL is keeping ask me t...
Show results in replies (8)
-
-
Hi hiankush, Thank you for bringing this to our attention! Please se...
-
Hey NellyJ, I'm sorry to hear that you're facing these issues! Please sen...
-
Hi, As of 29 Dec 2018 AGL has still not fixed issue with AGL rewards, constant loop from c...
-
...navailability in My Account FIXED. If you're still facing these issues, please send me a p...
-
Hi Jaydney, The problem has not been solved! My friend can log into his account and a...
-
...bsp; The problem has not been solved! My friend can log into his account and access the My rewards w...
-
Hi kevin731 and jonC, Thanks for your follow up comments. As previously a...
-
- 1
- 2