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23 results
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24-03-2019
09:03 AM
Why has it taken nearly a month without my account being properly set up or electricity being connected? I find that despite everything else with other companies being sorted without issue or need f...
04-09-2019
11:45 PM
...roduced 1100 Kwh electricity and I can see it fed in to grid lots of them every day. But, last agent I spoke told me "Unfortunately, because of account abnormality, those 2 month FIT of solar energy are d...
26-09-2017
11:40 PM
Hi there, I have two questions. Q1. I have two seperate accounts currently listed in the online portal, one for electricity and one for gas, and both are for the same address. It i...
14-12-2017
02:12 PM
Hello, I moved house 5 months ago and for some reason my electricity has had difficulty being set up at the new address. My gas was connected fine, but not the electricity. I have followed up on m...
04-03-2019
11:24 PM
i have not received my electricity bill for the previous quarter and online account is showing “set up in progress” i joined AGL dec last year and received confirmation about the connection. Can s...
24-05-2018
11:30 AM
Hi, I moved into new place sic months ago and when I moved the real estate agent had already set up electricity and gas with AGL. Now I have been with AGL for 5 months, and I would r...
25-10-2017
01:46 PM
Hi, I would like to set up a payment arrangement for both my electricity and gas bills. Kind regards Michelle
08-10-2018
02:05 PM
I set up a new account for a new residence over three months ago and have not received my first bill. When I inquired via the chat box I was told AGL was still trying to get in touch with the p...
19-11-2019
01:06 PM
Hello, I would like to know if AGL is my electricity distributor. I am new in my unit. I just want to know the current bill and pay it. Thanks, Jose
28-04-2020
10:25 AM
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