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12-02-2019
11:20 PM
Would just like to touch base with someone about my last bill. My AGL account is $0.00, and has been $0.00 for the last few weeks. Yet I received a letter in the mail today stating that I've been c...
29-07-2019
01:32 AM
As I receive bills by email. All I'm told in that email is what amount is due and to press make payment button once I'm in section to make my payment I'm asked to enter the account number located o...
17-07-2016
11:39 PM
2 Likes
Hi AGL, I was wondering why i recieved an urgent payment reminder (over due) on my gas AND electricity accounts even though i am in credit in each account (5x over the fortnightly payment)?I h...
Show results in replies (3)
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...licking Manage Account -> Billing and Payments. If this doesn't help, you'll need to get in t...
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...eview, and looking at past billing, seasonal factors have impacted your bill smoothing moving f...
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...he bill smoothing installment is due and you will need to continue paying that installment while y...
yesterday
Hi, My Gas account was changed back to the wrong balance, by charging meter read fees again, whilst the provider did not perform actual meter read and numbers was based on estimation clearly s...
05-02-2019
07:27 PM
Hello!
Our Community is packed with information, advice, ideas, and answers ... just a few clicks away. To help with account and billing questions, search our FAQs or look out f...
02-10-2018
04:54 PM
Hi all, newcomer so please be gentle. I have just received the new account for home and I would like to know why it has both actual and estimated readings on it. I have checked back t...
17-04-2016
02:16 AM
Im confused.... my bill is for $104 but according to my usage I've only used $73. Anyone know the reason? Account was up to date witg nothing else outstanding.
31-10-2018
09:31 PM
...irect debit so she transferred $368.52 from our electricity account where we had credit to pay our gas bill. She said they would take that amount and not direct debit this month only. I checked t...
27-08-2018
07:52 AM
I want to be able to track the payment plan against my gas bill
16-08-2019
10:05 AM
Hi - I have logged into my account and just now and cannot print my bills - I have looked everywhere and there is nowhere on there the to Print PDF bill as there used to be - please help.
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