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12-02-2019
11:20 PM
Would just like to touch base with someone about my last bill. My AGL account is $0.00, and has been $0.00 for the last few weeks. Yet I received a letter in the mail today stating that I've been c...
29-07-2019
01:32 AM
As I receive bills by email. All I'm told in that email is what amount is due and to press make payment button once I'm in section to make my payment I'm asked to enter the account number located o...
17-07-2016
11:39 PM
2 Likes
Hi AGL, I was wondering why i recieved an urgent payment reminder (over due) on my gas AND electricity accounts even though i am in credit in each account (5x over the fortnightly payment)?I h...
Show results in replies (3)
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...licking Manage Account -> Billing and Payments. If this doesn't help, you'll need to get in t...
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...eview, and looking at past billing, seasonal factors have impacted your bill smoothing moving f...
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...he bill smoothing installment is due and you will need to continue paying that installment while y...
05-04-2020
12:34 PM
Hi, My Gas account was changed back to the wrong balance, by charging meter read fees again, whilst the provider did not perform actual meter read and numbers was based on estimation clearly s...
15-04-2020
01:04 AM
Hi, I was user of agl. I couldn’t pay last bill I want to extend it or want to make payment plan
03-06-2020
02:56 PM
Hi, My Account . Is all mucked up. accounts have been closed and merged, payments have been redirected and I know do not know what you have done. Can you please send an i...
28-05-2020
12:53 PM
Hi My housemate has left the house and the bill is in her name, I want to change to my name. I tried to call but they just kept telling me to do it online I can just edit the name b...
15-04-2020
12:00 PM
...eceived a Gas bill issued by Red Enerngy - the dates it covers is 12/2/20 until 8/4/20. No bill from AGL and AGL My Account status for Gas says setup is still in progress. Could someone please c...
05-02-2019
07:27 PM
Hello!
Our Community is packed with information, advice, ideas, and answers ... just a few clicks away. To help with account and billing questions, search our FAQs or look out f...
03-01-2018
12:44 PM
Received my bill today, and it appears solar hasn't been registering for more than two months which, in summer months, means my bill is signicantly higher than it was same-time last year! Has a...
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