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...t just rings and rings and rings and eventually hangs up without anyone answering it. I then called AGL Customer Service and finally spoke to a person who said they would transfer me to the AGL R...
Show results in replies (9)
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...uggestion I contacted customer service via Webchat. She was unable to fix it herself but she did r...
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Hey Jay1, Thanks for letting me know! This is fantastic to hear. Kind reg...
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...nd we anticipate that these services will be up and running soon. Kind regards, &n...
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Thanks for the update. Still not working for me so Will contact them also,
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I’m having the same problem, however I’m new to AGL. I’m also only able to access via Apple iPhone....
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Hi Bigjim, I am having the same issue as yours. Did you get that resolved yet? C...
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...hink they might be 24/7 now though) Spent 20 minutes giving details to the service officer who t...
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Similar experience. Hopefully it would be resolved soon. Sigh.
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...'ll kindly ask you to both send me a private message with your name, AGL account number, and email a...
18-03-2019
05:22 PM
...? Customer service has gone down the toilet it’s supposed to be an Aussie company I’m ashamed if it is because this most definitely is not The Aussie Way MATE!
14-05-2018
02:43 PM
...ut the call as we were talking. NEVER had this kind of a customer service. AGL needs to hire people with a little bit of common sense.
02-02-2018
10:19 AM
Not one ounce of a positive experience with AGL. Seems like they are used to operating in a third world country. The switchboard operators are totally unaware of any services, advertised all over t...
07-12-2018
03:31 PM
I have called AGL customer service and AGL Rewards services for several times today, but THEY ARE NOT HELPING AT ALL!!!!!!! It is definitely technical problem, why AGL is keeping ask me t...
Show results in replies (8)
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...end me a quick private message with your AGL account number and email address and I'll happily look i...
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...end me a private message with your AGL account number so that I can take a closer look at your a...
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Hi, As of 29 Dec 2018 AGL has still not fixed issue with AGL rewards, constant loop from c...
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Hi kevin731 and jonC, Thanks for your follow up comments. As previously a...
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Yep - same here!! Reading all the posts and supposedly the fix but it hasn't been Surely AGL s...
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...o refer to this article which will allow you to resolve many of these issues: AGL Rewards - u...
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Hi Jaydney, The problem has not been solved! My friend can log into his account and access...
16-05-2020
12:45 AM
I have called AGL customer service and AGL Rewards services for several times today, but THEY ARE NOT HELPING AT ALL!!!!!!! It is definitely technical problem, why AGL is keeping ask me t...
15-11-2018
04:31 PM
...ast day, and a feed-in of 0. I called AGL last week, and spent about a half-hour bouncing back and forth between customer service and AGL Solar. Customer service provided a 1300 number f...
17-10-2020
11:26 AM
...service is severely lacking. As a Customer and Shareholder, I do hope that other customers are not facing the same difficulties.
29-07-2019
12:07 AM
Agl rewards has stopped working since its transition. I tried to clear my cache, use different browsers but it did not work. Half a year ago I contacted a customer service representative via an o...
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