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07-06-2019
12:03 PM
...oined wth AGL in Feb 2019, without any outcome. Have moved my retailer because of this reason, and they still keep sending me the bills of the wrong service address. How do we sort this o...
19-12-2019
02:25 PM
Over the past 8 months I have tried numerous times to update our e-billing email address. Have used My Account, the AGL online chat and also the AGL phone number. Each time the system and the a...
28-09-2015
05:36 PM
...ever received. The invoice was sent to the wrong postal address and when we phoned up to ask for a correction, the lady on the phone said she would send a correct one with a new due date so t...
10-01-2019
08:45 PM
...harged to me, so contacted service centre. The guy confirmed that gas meter was incorrect and confirmed that there was incorrect data in AGL database: note that the meter number ends with 1 And h...
03-01-2019
01:56 PM
I have been trying to have the incorrect address # 2 # one on one page of my account for solar and another on the other page for billing removed and my correct address added. Would you b...
04-09-2018
03:58 PM
1 Like
...etting very higher usage bill, roughly almost $400 approx for 90 days. We are only 3 person and hardly use hot water just for shower. I strongly believe its because of wrong billing which AGL d...