...ays ‘Verify Code’, you haven't set up login with a password. Read How do I create a Password?
Having trouble logging in?
If you're not able to find the code, or it's not working c...
...nter this code in the 'Enter Code' field and click 'NEXT' to finalise login.
You'll need to use the code within 5 minutes. If you can't find the code in your email inbox, check your spam folder....
Before you can login with a mobile number you'll need to verify it in My Account.
Login to My Account using your email address
Click 'Hi [Your Name] ▼' menu > Profile
In t...
If you get a message that says “your password is no longer secure” and we’re asking you to reset it, here’s why:
While your login details remain safe with us, we’ve been advised that y...
The PIN we send you only lasts 24 hours. Once it’s expired, you’ll need to repeat the process for updating your email.
If you can still login using your mobile number or old email a...
This means the email you tried to login with is not registered to an AGL account.
Try using a different email address or registering for AGL Online Services if you haven’t already done s...
If you haven't created a password, you'll need to login with your email and a one time code and then create a password.
Login and click the 'Hi [Your Name] ▼' menu > P...
First, login to My Account with your email address and OTC/Password
Navigate to the ‘Login details’ page
Click ‘Update’ on the ‘Social accounts' tile
Select your social account
Login t...
Login with your email address or verified mobile
Click 'Hi [Your Name]▼' > 'Profile'
Click 'Edit' in the ‘Login details’ tile
Enter your new email and click ‘Send code'
A one time code w...
