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4 weeks ago
What happens to power while I am waiting for registration
28-02-2020
02:30 PM
Hi i was wondering if you do solar for existing customers
31-01-2020
03:26 PM
Received my latest electricity Energy Insights report showing breakdown of usage. of my account . of $510 some $280 was attributed to Electric Hoter Water. tne issue is we have gas hot ...
17-11-2019
11:06 AM
Hi, Can you please advise how I can download usage data limited to a given billing cycle only . Currently when I click the Download usage Icon it gives data in the csv file dating back over th...
25-08-2019
01:36 PM
Could you please assist in how to read the CSV detailed usage report which is downloadable from the AGL customer portal, from the Usage section? It's full of great info, but i'm not sure if th...
02-08-2019
08:13 PM
Downloading spreadsheets from https://myaccount.agl.com.au/usage and https://m.ginlong.com ("Devices" tab, then click on your inverter), I have been able to produce graphs like th...
22-06-2019
12:25 PM
It appears that to be able to report a potential hazard rather than an actual event this is the gateway. oh to bring back telephone support, what a joy. having a tree branch swinging on the mains po...
12-06-2019
07:29 AM
My Generation/Consumption has not been updated on the MyUsage page since Friday (7th June). Do others have the same problem, or is it just my account? If there is a problem, when will it be ...
17-04-2019
06:50 PM
Hi can you help me to check the connection of gas and electricity ?
04-04-2019
06:51 AM
Hi I was chatting to my sister and she was showing me her AGL IQ data from the App, usuage and feeding per hr over the day. I went to check out mine and it only shows me the whole day, no br...
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