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25-08-2019
01:36 PM
Could you please assist in how to read the CSV detailed usage report which is downloadable from the AGL customer portal, from the Usage section? It's full of great info, but i'm not sure if th...
- Tags
- solar usage csv
02-08-2019
08:13 PM
Downloading spreadsheets from https://myaccount.agl.com.au/usage and https://m.ginlong.com ("Devices" tab, then click on your inverter), I have been able to produce graphs like th...
22-06-2019
12:25 PM
It appears that to be able to report a potential hazard rather than an actual event this is the gateway. oh to bring back telephone support, what a joy. having a tree branch swinging on the mains po...
- Tags
- customer service
12-06-2019
07:29 AM
My Generation/Consumption has not been updated on the MyUsage page since Friday (7th June). Do others have the same problem, or is it just my account? If there is a problem, when will it be ...
17-04-2019
06:50 PM
Hi can you help me to check the connection of gas and electricity ?
04-04-2019
06:51 AM
Hi I was chatting to my sister and she was showing me her AGL IQ data from the App, usuage and feeding per hr over the day. I went to check out mine and it only shows me the whole day, no br...
- Tags
- IQ
27-02-2019
01:32 PM
I can understand AGL sending Bill payment reminders if payment is received AFTER the due date. What I don't understnad why I am getting several texts on my phone BEFORE THE DUE DATE&n...
30-01-2019
04:20 PM
Hi, We have just installed solar panels and AGL have installed a smart meter. How can I monitor the energy usage live (either on an app or my computer)? I have downloaded the AGL App but it only upd...
19-01-2019
03:58 PM
Hi, I have downloaded my electricity usage data spreadsheet but would like to summarise the last 12 months into which hours of the day we use the most. This will be handy re the potential for solar e...
14-01-2019
10:35 AM
Hi just want any tips to reduce energy costs we have stored electric hotwater system which uses over 55% of our monthly electricity costs. any suggestions on how we can reduce costs. (no natural gas ...
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