During the Christmas / summer period we sometimes get a net credit from AGL for our Solar Savers plan i.e. we sell more power back t than we use. Looking at the bill, AGL appears to be a...
calculating GST, I do not know how you guys work out the GST amount on a bill. It's not the total amount of 10% can you show the calculation of the GST total in the future bills please? ie T...
I am at a loss to understand why AGL would use four pages for an email bill. This translates into the account holder paying extra for paper and printer ink (if they print their bill which I do). I p...
...ssue bills based on calculations that the consumer has zero control over, and then put the onus back on the customer to prove them wrong. Does this resonate with anyone else?