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176 results
Sorted by:
09-11-2018
03:07 PM
12 Likes
Im wondering why agl has reduced the functionality of the app? Why cant we see our hourly usage so we can identify areas of excessive usage as in the previous app. Seems agl can make more $$ if we ca...
- Tags
- Hourly usage
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Show results in comments (9)
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Hi @Seadog, @Ddvs, thanks for this feedback and sorry for the delay in getting back to yo...
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Old app had much greater functionality, particularly hourly usage. AGL, why re...
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The new agl app is worse that useless, bring back the old app. Poor display of information, no abil...
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Don't like New app. Where's the agl rewards now?
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I second all that.
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Lol. Normally they read the posts and someone will respond. Not sure why they changed the last app ...
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I strongly agree. Bring back the previous version.
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Totally agree, dislike this app, I want to know see my kw usage at different times. I don’t w...
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Wholeheartedly agree with dislikes shared above of the new app. Why release when it can't mee...
27-09-2018
03:20 PM
Thanks so much for all the useful feedback you’ve given us so far. We’re listening to what you’re telling us and working through how we can refine the app to give you the best experience possible.
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Show results in comments (8)
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Is monthly usage information detailed enough? No I would like to see more information on what appli...
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Basically, the goal of the app for me is to understand my usage, so that I can make better choices,...
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I would like to see more data connected with the gas usage. Maybe it isn't as easily availabl...
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I would like to see the daily usage broken down further for each appliance in a house. I have...
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That would be a great thing - not sure how I would change much what we are using right now but I'd ...
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Thanks so much @brendanjwhelan, its really interesting that you're looking for insights on how...
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Differently love that idea that I would be able to monitor which appliances are using the most elec...
11-10-2018
12:48 PM
5 Likes
Looking to see more about my solar production alongside my usage
- Tags
- solar
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Show results in comments (8)
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I was able to view my daily usage and solar generation "Without" having to login each time with my ...
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Disappointed that your new app doesn't have solar feed in along with usage daily. You have the data...
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Agree. Please allow us to see solar input into grid as well as consumption from the grid. So an imp...
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Interesting solar thread: https://community.agl.com.au/t5/AGL-App-Feedback/The-app-lacks-to-so...
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This new app is complete rubbish. There is a lack of detail as compared to the old version.&n...
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Does not show usage hourly or KWH input from solar FROM: https://community.agl.com....
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20-09-2018
09:35 PM
1 Like
Requires more information about what the bars are representing, the next arrow (further info) is not working,
- Tags
- More data
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Show results in comments (8)
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The app is very slow to update usage
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Hi Shr, Thanks for this! We'll get our app team to take a look at things. ...
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Hi @Dorze, sorry for my delayed response. Can I ask why you preferred the old app graph?...
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Can we ever see what the smart meter ref is? Ie are we able to check the amount electric metering w...
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Hi @Shr in our latest version you can now drill into your monthly view to get a daily bre...
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Hey @jshelbourn, just to understand your problem more. Are you wanting to make sure...
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Hi MattyY78, the updates to the drill down on the electricity usage is great and seeing the high us...
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Hi @Shr , we are looking to investigate how we can improve the usage parts of our new app.&nb...
11-09-2018
04:35 PM
2 Likes
What is there in this app that I am not getting in the old one?
Show results in comments (5)
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I tend to agree this app is not as good as the old app hard to see what is the purpose at this point
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Have covered this elsewhere re kwh rewards l would just assume you would include the same stuff an...
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Thanks @Fred12 we're going to look into rewards more. I'll make sure to keep y...
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Hi BobbyG, Great question! In the current iteration of our app, we've noticed...
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Hi @Fred12. Why do you think the new app is not as good as old app? What would you...
21-09-2018
01:05 PM
1 Like
I installed the pilot AGL application yesterday onto an Apple iPhone X (256 Gb) which is running iOS 12.0.
And I have updated the Telecoms carrier (Optus) configuration after installation....
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Show results in comments (7)
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Hey @Grapple369, how are you finding the app? Are there any areas you think could be imp...
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Hey @Grapple369, sorry for the delay in my follow up. Great to hear that its now working...
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I’m now operating correctly with Dev 0.50.0 and no longer have the communications problems. ...
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Hi Grapple369, Thank you for getting in touch! We'll forward this t...
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Hey @Grapple369 what exactly is happening when you use the app. Are you getting tim...
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I observe from news media reports of today that the Optus 4G mobile network had substantial disrupt...
20-09-2018
02:22 PM
1 Like
Usage also in kWh
Show results in comments (5)
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Removing the daily kWh usage values was a significant backwards step ! It is incredibly useful, ba...
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Firstly, thank you for your contributions so far to help improve the AGL App. We're...
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Many thanks AGL for reinstating a useful feature!
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Hi Fred12, Thanks for the feedback! I'm happy to confirm that this is already...
11-10-2018
04:46 PM
We’ve had a few of you tell us there are some elements of the billing area that you think need more work. @amtab, @nicko, @Fred12, @Blaster, @Carlzygem, @Srd you have all made mention of this in...
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Show results in comments (6)
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Honestly, I love it as is. It's crystal clear, showing just what I need and no more, but it still l...
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@Pinchies, @Kayfen, @Glendamaree, @MadeleineA and @brendanjwhelan we’d really like to hea...
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Billing is fine but it would be nice to be able to see the cost compared against last year without ...
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Only because it wasn't working for me - Fixing the ability to download PDFs on Android. ...
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For me, the main thing that needs changing is to group past bills by fuel to make it easier to comp...
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21-09-2018
12:52 PM
1 Like
- Tags
- Frequency
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Show results in comments (5)
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Am Happy with App but needs to give more up to date reading. At least the day before, not 3 days as...
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Hi Davo, Thank you for providing this feedback! We're always working to impro...
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Hi @Davo, thanks for your feedback. I'm really keen to understand what you are using you...
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Hi @Davo, the team and I have been chatting about usage. What is your priority for havin...
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Hi @Davo , we are looking to investigate how we can improve the usage parts of our new app.&n...
22-09-2018
05:41 PM
2 Likes
The app is cleaner and crisper than the current app and the electricity insights are helpful.
Having everything in one place allows for more access, could have the bills there to download ...
- Tags
- download bill
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Show results in comments (5)
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Hi @Carlzygem, i'm just following up to make sure that the app is working for you. Let m...
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Hey @Carlzygem, are you still having trouble downloading your PDF bill? I'd love to get ...
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Disagree. Absolutely hate the new look. The way the app looked and worked previously was much bette...
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Thanks for your feedback @Carlzygem. Glad to hear you are enjoying the app. You ca...
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