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179 results
Sorted by:
08-11-2018
03:07 PM
12 Likes
Im wondering why agl has reduced the functionality of the app? Why cant we see our hourly usage so we can identify areas of excessive usage as in the previous app. Seems agl can make more $$ if we ca...
- Tags
- Hourly usage
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Show results in comments (9)
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The new agl app is worse that useless, bring back the old app. Poor display of information, no abil...
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I strongly agree. Bring back the previous version.
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Don't like New app. Where's the agl rewards now?
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Old app had much greater functionality, particularly hourly usage. AGL, why re...
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Lol. Normally they read the posts and someone will respond. Not sure why they changed the last app ...
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Wholeheartedly agree with dislikes shared above of the new app. Why release when it can't mee...
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Hi @Seadog, @Ddvs, thanks for this feedback and sorry for the delay in getting back to yo...
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The previous app was on the right track and this new version has moved further away from functional...
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I second all that.
10-10-2018
12:48 PM
9 Likes
Looking to see more about my solar production alongside my usage
- Tags
- solar
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Show results in comments (8)
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Would be nice to see my solar output without having to pay the $15/month solar account fee for this...
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Agree. Please allow us to see solar input into grid as well as consumption from the grid. So an imp...
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Does not show usage hourly or KWH input from solar FROM: https://community.agl.com....
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I was able to view my daily usage and solar generation "Without" having to login each time with my ...
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Disappointed that your new app doesn't have solar feed in along with usage daily. You have the data...
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Interesting solar thread: https://community.agl.com.au/t5/AGL-App-Feedback/The-app-lacks-to-so...
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This new app is complete rubbish. There is a lack of detail as compared to the old version.&n...
11-11-2018
04:21 PM
1 Like
I used to have 3 he aading at tje top of the opened app. Electricity, gas and solar.
The new app doesnt allow me to access the solar information. I have to go into the settings and log on ...
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Show results in comments (7)
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The new app is not as user friendly or as visually informational, i especially dislike the solar i...
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Are there any updates on this? The solar command app and the website readings aren't working. I am ...
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Hi @Xyz1x, are you still having problems accessing solar command?
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Hi @Coljenb55. Thanks for the feedback. We have had a number of other people reach...
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I sent a post yesterday i got a reply from Matty i have spent 2 hours trying to log on thru...
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Disappointed in new app old app was better on the usage indicator ..if it’s not broken don’...
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Thanks for this @John67. Were you having issues logging into our Community when replying...
20-09-2018
09:35 PM
1 Like
Requires more information about what the bars are representing, the next arrow (further info) is not working,
- Tags
- More data
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Show results in comments (9)
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The app is very slow to update usage
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Moving this into under consideration. Please continue to share any thoughts or vote for this ...
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Hi @Dorze, sorry for my delayed response. Can I ask why you preferred the old app graph?...
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Hi @Shr , we are looking to investigate how we can improve the usage parts of our new app.&nb...
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Not a fan of the usage graph for electricity or gas. I prefer the old version
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Hi Shr, Thanks for this! We'll get our app team to take a look at things. ...
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Can we ever see what the smart meter ref is? Ie are we able to check the amount electric metering w...
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Hi @Shr in our latest version you can now drill into your monthly view to get a daily bre...
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Hey @jshelbourn, just to understand your problem more. Are you wanting to make sure...
26-09-2018
03:20 PM
Thanks so much for all the useful feedback you’ve given us so far. We’re listening to what you’re telling us and working through how we can refine the app to give you the best experience possible.
...
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Show results in comments (8)
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Is monthly usage information detailed enough? No I would like to see more information on what appli...
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Basically, the goal of the app for me is to understand my usage, so that I can make better choices,...
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I would like to see the daily usage broken down further for each appliance in a house. I have...
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I would like to see more data connected with the gas usage. Maybe it isn't as easily availabl...
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That would be a great thing - not sure how I would change much what we are using right now but I'd ...
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Differently love that idea that I would be able to monitor which appliances are using the most elec...
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Thanks so much @brendanjwhelan, its really interesting that you're looking for insights on how...
20-09-2018
01:05 PM
1 Like
I installed the pilot AGL application yesterday onto an Apple iPhone X (256 Gb) which is running iOS 12.0.
And I have updated the Telecoms carrier (Optus) configuration after installation....
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Show results in comments (7)
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Hey @Grapple369, how are you finding the app? Are there any areas you think could be imp...
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Hey @Grapple369, sorry for the delay in my follow up. Great to hear that its now working...
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I’m now operating correctly with Dev 0.50.0 and no longer have the communications problems. ...
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Hey @Grapple369 what exactly is happening when you use the app. Are you getting tim...
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Matt, The situation has changed since I’ve now installed your Dev 0.50.0. As the current c...
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Hi Grapple369, Thank you for getting in touch! We'll forward this t...
22-09-2018
05:41 PM
2 Likes
The app is cleaner and crisper than the current app and the electricity insights are helpful.
Having everything in one place allows for more access, could have the bills there to download ...
- Tags
- download bill
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Show results in comments (5)
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Warthog i agree, old app so much more user friendly and in my opinion, better looking.
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Hi @Carlzygem, i'm just following up to make sure that the app is working for you. Let m...
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Disagree. Absolutely hate the new look. The way the app looked and worked previously was much bette...
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Hey @Carlzygem, are you still having trouble downloading your PDF bill? I'd love to get ...
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20-09-2018
12:52 PM
3 Likes
- Tags
- Frequency
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Show results in comments (6)
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Yes. That would be great
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This is something we appreciate the customers are struggling with right now. Let your voice b...
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Hi Davo, Thank you for providing this feedback! We're always working to impro...
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Hi @Davo, thanks for your feedback. I'm really keen to understand what you are using you...
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Am Happy with App but needs to give more up to date reading. At least the day before, not 3 days as...
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Hi @Davo , we are looking to investigate how we can improve the usage parts of our new app.&n...
10-10-2018
04:46 PM
We’ve had a few of you tell us there are some elements of the billing area that you think need more work. @amtab, @nicko, @Fred12, @Blaster, @Carlzygem, @Srd you have all made mention of this in...
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Show results in comments (6)
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Only because it wasn't working for me - Fixing the ability to download PDFs on Android. ...
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Billing is fine but more details relating to the breakdown of which appliances have contributed the...
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Billing is fine but it would be nice to be able to see the cost compared against last year without ...
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Honestly, I love it as is. It's crystal clear, showing just what I need and no more, but it still l...
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@Pinchies, @Kayfen, @Glendamaree, @MadeleineA and @brendanjwhelan we’d really like to hea...
19-09-2018
02:22 PM
1 Like
Usage also in kWh
Show results in comments (5)
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Firstly, thank you for your contributions so far to help improve the AGL App. We're...
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Many thanks AGL for reinstating a useful feature!
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Removing the daily kWh usage values was a significant backwards step ! It is incredibly useful, ba...
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Hi Fred12, Thanks for the feedback! I'm happy to confirm that this is already...
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