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193 results
Sorted by:
08-11-2018
03:07 PM
14 Likes
Im wondering why agl has reduced the functionality of the app? Why cant we see our hourly usage so we can identify areas of excessive usage as in the previous app. Seems agl can make more $$ if we ca...
- Tags
- Hourly usage
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Show results in comments (9)
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Totally agree, dislike this app, I want to know see my kw usage at different times. I don’t w...
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The new agl app is worse that useless, bring back the old app. Poor display of information, no abil...
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I second all that.
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Don't like New app. Where's the agl rewards now?
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Lol. Normally they read the posts and someone will respond. Not sure why they changed the last app ...
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I strongly agree. Bring back the previous version.
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Hi @Seadog, @Ddvs, thanks for this feedback and sorry for the delay in getting back to yo...
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Old app had much greater functionality, particularly hourly usage. AGL, why re...
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Wholeheartedly agree with dislikes shared above of the new app. Why release when it can't mee...
10-10-2018
12:48 PM
9 Likes
Looking to see more about my solar production alongside my usage
- Tags
- solar
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Show results in comments (9)
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Would be nice to see my solar output without having to pay the $15/month solar account fee for this...
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Agree. Please allow us to see solar input into grid as well as consumption from the grid. So an imp...
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Does not show usage hourly or KWH input from solar FROM: https://community.agl.com....
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I was able to view my daily usage and solar generation "Without" having to login each time with my ...
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Disappointed that your new app doesn't have solar feed in along with usage daily. You have the data...
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This new app is complete rubbish. There is a lack of detail as compared to the old version.&n...
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Interesting solar thread: https://community.agl.com.au/t5/AGL-App-Feedback/The-app-lacks-to-so...
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Here is a bright idea, we the customers would like to see the usage area for our solar comparisons ...
26-09-2018
03:20 PM
Thanks so much for all the useful feedback you’ve given us so far. We’re listening to what you’re telling us and working through how we can refine the app to give you the best experience possible.
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Show results in comments (9)
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Is monthly usage information detailed enough? No I would like to see more information on what appli...
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Basically, the goal of the app for me is to understand my usage, so that I can make better choices,...
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@MadeleineA, @Glendamaree, @Kayfen, @Pinchies. This is amazing feedback thank ...
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Hey guys, As a NSW customer without a digital meter and interval meter reads, I don’t find...
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I would like to see more data connected with the gas usage. Maybe it isn't as easily availabl...
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Thanks so much @brendanjwhelan, its really interesting that you're looking for insights on how...
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I would like to see the daily usage broken down further for each appliance in a house. I have...
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Differently love that idea that I would be able to monitor which appliances are using the most elec...
20-09-2018
09:35 PM
1 Like
Requires more information about what the bars are representing, the next arrow (further info) is not working,
- Tags
- More data
Labels
Show results in comments (9)
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The app is very slow to update usage
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Moving this into under consideration. Please continue to share any thoughts or vote for this ...
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Hi MattyY78, the updates to the drill down on the electricity usage is great and seeing the high us...
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Hi Shr, Thanks for this! We'll get our app team to take a look at things. ...
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Can we ever see what the smart meter ref is? Ie are we able to check the amount electric metering w...
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Hi @Shr in our latest version you can now drill into your monthly view to get a daily bre...
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Hey @jshelbourn, just to understand your problem more. Are you wanting to make sure...
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Hi @Shr , we are looking to investigate how we can improve the usage parts of our new app.&nb...
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Hi @Dorze, sorry for my delayed response. Can I ask why you preferred the old app graph?...
11-11-2018
04:21 PM
1 Like
I used to have 3 he aading at tje top of the opened app. Electricity, gas and solar.
The new app doesnt allow me to access the solar information. I have to go into the settings and log on ...
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Show results in comments (7)
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The new app is not as user friendly or as visually informational, i especially dislike the solar i...
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I sent a post yesterday i got a reply from Matty i have spent 2 hours trying to log on thru...
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Hi @Coljenb55. Thanks for the feedback. We have had a number of other people reach...
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Hi @Xyz1x, are you still having problems accessing solar command?
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Disappointed in new app old app was better on the usage indicator ..if it’s not broken don’...
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Thanks for this @John67. Were you having issues logging into our Community when replying...
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Hey @John67, I'm sorry to hear you are disappointed with the new update. We have had oth...
2 weeks ago
7 Likes
I am extremely dissapointed with the new usage information available. I have to log into the agl website for $$ info and the app for hourly usage. Nowhere can I see weekly or monthly figu...
Show results in comments (4)
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Extermly dissapointed with the new ussage app and web page. There is no weekly or monthly usage lik...
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I keep a record of my power purchased and sold on a weekly basis. This matched the previous data pr...
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The new usage app is a joke compared to the old one. To get weekly or monthly usage figures you hav...
20-09-2018
12:52 PM
3 Likes
- Tags
- Frequency
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Show results in comments (6)
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Yes. That would be great
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Am Happy with App but needs to give more up to date reading. At least the day before, not 3 days as...
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Hi Davo, Thank you for providing this feedback! We're always working to impro...
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This is something we appreciate the customers are struggling with right now. Let your voice b...
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Hi @Davo, thanks for your feedback. I'm really keen to understand what you are using you...
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Hi @Davo, the team and I have been chatting about usage. What is your priority for havin...
20-09-2018
01:05 PM
1 Like
I installed the pilot AGL application yesterday onto an Apple iPhone X (256 Gb) which is running iOS 12.0.
And I have updated the Telecoms carrier (Optus) configuration after installation....
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Show results in comments (7)
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Hey @Grapple369, sorry for the delay in my follow up. Great to hear that its now working...
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Hey @Grapple369, how are you finding the app? Are there any areas you think could be imp...
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Matt, The situation has changed since I’ve now installed your Dev 0.50.0. As the current c...
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Hi Grapple369, Thank you for getting in touch! We'll forward this t...
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I observe from news media reports of today that the Optus 4G mobile network had substantial disrupt...
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Hey @Grapple369 what exactly is happening when you use the app. Are you getting tim...
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I’m now operating correctly with Dev 0.50.0 and no longer have the communications problems. ...
10-12-2018
10:57 AM
6 Likes
Disappointed that your new app doesn't have solar feed in along with usage daily. You have the data, I don't understand why the feed in amounts aren't plotted too.
- Tags
- Solar usage
Labels
Show results in comments (6)
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Can someone please get my app up to date so it shows actual usage and solar feed in, in real time, ...
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The app now includes solar feed in!
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I agree, want I desire is to know at any one moment what I'm using in my house, what I'm generating...
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Hi Tony, thanks so much for the feedback. Solar is an area we are interested in. If you...
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