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236 results
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20-04-2020
08:18 PM
1 Like
Hello Team,
I recently opted for AGL..First of all Great App. There are many functions which great to have.. especially like connect with Google Home.
There are few things which I though...
09-11-2018
03:07 PM
17 Likes
Im wondering why agl has reduced the functionality of the app? Why cant we see our hourly usage so we can identify areas of excessive usage as in the previous app. Seems agl can make more $$ if we ca...
- Tags
- Hourly usage
Labels
Show results in comments (9)
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Don't like New app. Where's the agl rewards now?
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Lol. Normally they read the posts and someone will respond. Not sure why they changed the last app ...
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Hi @Seadog, @Ddvs, thanks for this feedback and sorry for the delay in getting back to yo...
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Wholeheartedly agree with dislikes shared above of the new app. Why release when it can't mee...
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The previous app was on the right track and this new version has moved further away from functional...
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The new agl app is worse that useless, bring back the old app. Poor display of information, no abil...
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I second all that.
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I strongly agree. Bring back the previous version.
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Totally agree, dislike this app, I want to know see my kw usage at different times. I don’t w...
09-12-2019
07:20 AM
4 Likes
I think we should be able to get a refund submitted on the app and online. Rather then having to contact agl when we would like to get our refunds from the solar we generated. Maybe have it set up so...
Show results in comments (4)
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I Thinks that’s a great idea. It should just work like a reverse direct debit setup and either end ...
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Thanks for the suggestion, @Sezza , I'll pass it along.
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Thank You, @Stanfo thatsure does make sence and a great option of how it can be done. ...
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Anyone can vote for it now, by clicking the "thumbs up" button below the post. I've just added one ...
11-10-2018
12:48 PM
9 Likes
Looking to see more about my solar production alongside my usage
- Tags
- solar
Labels
Show results in comments (8)
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Here is a bright idea, we the customers would like to see the usage area for our solar comparisons ...
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Would be nice to see my solar output without having to pay the $15/month solar account fee for this...
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Agree. Please allow us to see solar input into grid as well as consumption from the grid. So an imp...
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This new app is complete rubbish. There is a lack of detail as compared to the old version.&n...
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Does not show usage hourly or KWH input from solar FROM: https://community.agl.com....
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Disappointed that your new app doesn't have solar feed in along with usage daily. You have the data...
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Interesting solar thread: https://community.agl.com.au/t5/AGL-App-Feedback/The-app-lacks-to-so...
04-03-2020
09:08 PM
I would like to request AGL to provide the message history from the app. It is very convenient that there is no more email and everything is done by phone. Thus no record of any discussio...
04-07-2019
02:29 PM
1 Like
Time of Use (TOU) data is no longer available with the new app. What a back
Show results in comments (8)
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I am referring to both the AGL website and the AGL app. Nowhere is the 'time of use' (TOU) data now...
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@GraemeR , thanks for the response. When I log into my AGL app I can tap on the graph to see a...
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Not really. Previously, in addition to seeing the progressive daily usage to which you have referre...
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@GraemeR Understood. Thanks for the specifics. I'll pass the feedback along.
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@GraemeR We're currently investigating ways of implementing this.
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David Prior to the last software update, the time of use data was available as Night (2400...
22-09-2018
05:41 PM
2 Likes
The app is cleaner and crisper than the current app and the electricity insights are helpful.
Having everything in one place allows for more access, could have the bills there to download ...
- Tags
- download bill
Labels
Show results in comments (6)
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yeah i watch this thread, waiting for someone to solve this problem. hehehe and come visit my sit...
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Hi @Carlzygem, i'm just following up to make sure that the app is working for you. Let m...
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Warthog i agree, old app so much more user friendly and in my opinion, better looking.
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Disagree. Absolutely hate the new look. The way the app looked and worked previously was much bette...
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Hey @Carlzygem, are you still having trouble downloading your PDF bill? I'd love to get ...
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12-11-2018
04:21 PM
1 Like
I used to have 3 he aading at tje top of the opened app. Electricity, gas and solar.
The new app doesnt allow me to access the solar information. I have to go into the settings and log on ...
Labels
Show results in comments (8)
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Apart from being disappointed by the 2 day delay in seeing data, I am wondering why the Graphs don'...
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The new app is not as user friendly or as visually informational, i especially dislike the solar i...
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Are there any updates on this? The solar command app and the website readings aren't working. I am ...
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Hi @Xyz1x, are you still having problems accessing solar command?
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Hi @Coljenb55. Thanks for the feedback. We have had a number of other people reach...
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I sent a post yesterday i got a reply from Matty i have spent 2 hours trying to log on thru...
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Disappointed in new app old app was better on the usage indicator ..if it’s not broken don’...
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Thanks for this @John67. Were you having issues logging into our Community when replying...
01-07-2019
11:46 AM
3 Likes
Just wondering how you thought this app is better than previous one,as a pensioner and need too budget I could get a idea of my quarterly bill with the progressive total which seems to be missing in ...
Show results in comments (4)
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In either the APP or the WEB page the data should be listed in the USAGE section. I have solar and ...
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App Electricity Usage- on app is not available at all.I have had multiple complaints to do with the...
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@GURR Just to confirm - are you referring to what's on the AGL mobile app on your phone/table...
29-06-2019
05:04 AM
2 Likes
Is there a way to have the AGL application send me a notification on my Android phone when a new bill is available?
Show results in comments (4)
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Is this available yet??? Or still working on it
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Hi Ken when do you think this will be completed. also can you add the actual date o...
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We need this for IPhone as well. This should be at the top of the list of improvements to be made.
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Hi fitnesspm, Thank you for your feedback. We are working on this exact feature alr...
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