My new mobile sim arrived yesterday, so I followed the instructions and went to agl.com.au/activate sim, clicked the button and logged into my account. However, there are no further prompts ...
Hello, I have a query about my current AGL electricity bill & how the smart meter interacts with by inverter & lithium battery. I have new solar panels & 9.6 KW lithium battery insta...
I have received multiple calls this week from the phone number (03) 8613 9353. When I picked the phone call, there was silence for more than few seconds and then, caller introduced herself a...
Hi, I have been issued estimated gas bills recently. I'm living in a house with no dogs, gas unit is easy to access. Just curious why could this happen twice (January & April period)?
I have solar and have not had a power bill higher than $30/month in 2023. But my direct debit shows me being charged most months. For example, in August I sold more power to the grid than I ...
Hi, I have been trying to arrange a disconnection, property has been sold, using your online chat, its been over 2 1/2 hours ago I sent my first message and as yet I haven't had one response. If I do...
Hello, I've just not long signed up the the EV Night Saver Plan and now that we have clicked over to daylight saving time (clocks forward an hour) will I get the 8c/kWh rate at midnight til 6am or 1a...
My husband is the main account holder on our agl account and I have been added as an authorised user. How can I use the agl app to view our energy use? It’s saying the account is registered to someon...
Hi, Looking to move over to AGL internet. Currently with telstra and have their telstra smart modem. Is this modem usable for AGL internet or would I need to get a different one?