Have you received a bill that’s given you a shock? It’s important to understand where and when you use energy. Here are some checks you can make to help lower your cost:
Check seasonality
H...
Step 1 Log in or Register for My Account
Step 2 Navigate to ‘Manage Account’ > ‘Billing and Payments’ > ‘Enter Meter Read’
Step 3 Confirm which read yo...
Yes, in October 2018 we released a new version of the AGL Energy app, with an improved look and feel. We've designed this version to be more intuitive, so you can access your important AGL account in...
I am on the employee freedom plan and monthly electricity billing. The usage is meant to be charged for the first 1020kwH at my contract rate and thereafter at the second stated rate. As my billing ...
A new connection is required when there is no physical link existing between your property and the distributor network. This may be due to:
building a new house
knock down/rebuild which require...
Considering switching to AGL? Let us help you understand the process.
You don’t need to notify your old electricity provider of your decision to switch, we will take care of this on your...
If you're having difficulty accessing the Solar Command service, take a look at these FAQs or contact our team using the details below.
How do I contact you?
If y...
Enter your email address in the login screen and click 'NEXT'
On the 'Enter password' page, click ‘Forgot’
Click the link in the email we send you to enter a new password
If you don’t see the...
AGL is committed to powering all types of businesses around Australia.
We recognise that every business is unique – all different sizes with different requirements and needs.
&n...
Log in to My Account
Select 'Make a Payment' on the bill you want to pay
Confirm your payment amount and select 'Later' under 'Payment Date'
Select your preferr...
