Step 1 Log in or Register for My Account
Step 2 Navigate to ‘Manage Account’ > ‘Billing and Payments’ > ‘Enter Meter Read’
Step 3 Confirm which read yo...
Note: This article refers to digital meters. For other types of gas and electricity meters, such as clock dial meters, take a look at our guide on How to read your gas & electricity m...
If you haven't created a password, you'll need to log in with your email and a one time code and then create a password.
Log in and click ‘Manage Account’
Click 'Edit' in the ‘Login de...
If your current credit card is currently linked to a direct debit please follow steps below, if not, please follow Step 3 only.
Step 1: Log in to My Account
Step 2: Cancel any direct deb...
Getting set-up with solar
Once your solar panels have been successfully installed on your roof, your meter will need to be updated. This is to make sure you’re g...
Your Reference Number can be found under Payment Options on the back of your AGL bill or on page two of your online bill. You may need to download the .PDF version to find the reference number.
&nb...
Log in to My Account
Select 'Make a Payment' on the bill you want to pay
Confirm your payment amount and select 'Later' under 'Payment Date'
Select your preferr...
A new connection is required when there is no physical link existing between your property and the distributor network. This may be due to:
building a new house
knock down/rebuild which require...
If your concession card is not being applied to your account – here are some checks you can do:
Check that your concession card is eligible:
Click to see state-based concessions, rebates...
Considering switching to AGL? Let us help you understand the process.
You don’t need to notify your old electricity provider of your decision to switch, we will take care of this on your...
