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05-01-2018
05:27 PM
I have two properties on two separate accounts on my online portal. Second property is due for its first account - how long before I can see usage online? Do I need to wait for the f...
18-05-2017
01:50 PM
1 Like
The new online account doesn't show solar export in the daily usage graphs. The old my AGL IQ used to show solar export. Are there any plans to include solar in the new usage graphs?
Show results in replies (9)
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...our solar generation via the below work around: Log into the new My Account p...
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...eneration etc. This would REALLY be a big backwards step!!!! @peter wrote: The new online account...
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...ell . . . that's out as well. Not available in my area as not cost effective to send an installer, we a...
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...o! When you log into My Account, you will see this on the Usage page: T...
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...hould update within 10 business days of this exchange. This is to ensure that we have r...
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This doesn't seem to work for me. When I follow the steps there is no apparent redirection, it j...
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...eed-in stats are nowhere to be seen. Does this feature need to be activated? Under "My usage c...
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Hi I get nothing but error when I try to see my usage. A message for the last 3 months says t...
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...GL account number and address so that I can follow up on this for you? Kind r...
04-03-2019
11:24 PM
i have not received my electricity bill for the previous quarter and online account is showing “set up in progress” i joined AGL dec last year and received confirmation about the connection. Can s...
15-06-2016
03:37 PM
...n the online AGL IQ using my computer it says Unfortunately, there was an error loading your usage charges data. Please try again later. (ZIEIQ001 - 014). How can this be corrected as I would l...
03-10-2018
11:40 AM
Hi There, everytime i logged into my online account, i got error message saying i can not access my account. I need to download my bills
17-04-2018
01:39 PM
This is stupid,
26-09-2017
11:40 PM
Hi there, I have two questions. Q1. I have two seperate accounts currently listed in the online portal, one for electricity and one for gas, and both are for the same address. It i...
02-08-2017
03:15 PM
...bsp; b) why the online login won't load the page - it says the account is not available and to try later. Please help, my client has no power at home and I need to sort this out!
07-01-2018
10:18 AM
1 Like
...xplorer FireFox Google I get the same error message with each and an image of a dog holiding an uplugged lead. This is not acceptable, when most people access their accounts online. Can you a...
Show results in replies (5)
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...hat I already have an online account and nothing happens when I clicked on “next”. Please a...
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...hen you're attempting to log into the app or your My Account through a browser? A screenshot of the e...
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...urrently impacting our online service that we're aware of. We'll ask you to attempt to log in again u...
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...aving such persistent issues with your online account. Please send me a private message including y...
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I am unable to logon to my account @Agl.com.au. Seems odd, no other issues with any other s...
12-12-2017
01:37 PM
Hello AGL, I have talked one of AGL staff on the phone and found promotion around August this year. Online register for pdf bills and direct debit to get $50 credit for each electricity a...