I do not understand why your monthly bills cannot be issued from the 1st of the month to the last day of the month. I was with Momentum Energy for quite a while, and they issued their bills ...
Not aimed at AGL, It would be a good idea if people who post issues in the Neighbourhood forums, regarding Solar generation, FiT's, Electricity, Gas meter reading etc. To Supply at ...
Customers have told us they want more help with tracking energy expenses, particularly around tax time. One option suggested as part of this idea that we could focus on is the addition of e...
Hi team, Knowing you have some Neighbourhood rework/enhancements in the pipeline, could a dark UI be included? A few examples of the benefits of the option found here.
Hi, the online field to enter the Reference Number does not accept spaces. But the Reference Number value on the bill contains spaces. e.g. Reference number 6543 2101 2345 6789 09 So, cut and...
Hi.
Sometimes when bills get a bit messy, and they do get messy. They're very difficult to reconcile.
Rather than having to go through each bill, it would be nice to be able to export ei...
Hi Folks I know you have recently changed the way you present our bills but I really think you need to revisit this. So call me old fashioned but the great thing about the old style invoice...
Hi, Peak usage for cooling/heating in Australia is from MAY-AUG (heating) to NOV-FEB (cooling). Your current billing periods are as follows; NOV-FEB FEB-MAY MAY-JUL AUG-OCT ...
I strongly believe some of the terminology used to describe electricity usage rates needs to be improved - to help households better understand their bill. My key issues as follows: 1. "T11 General ...