Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

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solar energy sold to grid was marked as estimated

Conductor

When I checked my electricity usage  for 11 September online, the amount  sold to grid was marked  as estimated. What does this mean ? The data for the followings days are back to normal. 

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Re: solar energy sold to grid was marked as estimated

Conductor

Mine is also estimated for 11 September and I’m also wanting to know if it will be fixed/adjusted (my estimate is 13.7kWh while my inverter shows 46.6kWh)

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Re: solar energy sold to grid was marked as estimated

AGL Moderator

Hi @JYLW and @Ingrid17,

 

Sometimes data can take up to 4-5 days to update in rare cases, can you confirm your data is no longer showing as estimated? 

 

Thanks, 
Carla 

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Re: solar energy sold to grid was marked as estimated

Conductor

Mine is still estimated for the 11 September only - data is in the app for the 12 - 15 September.

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Re: solar energy sold to grid was marked as estimated

Conductor

Hi Carla,

The solar input is still estimated for 11 September. The inverter recorded 32.08 kWh. AGL online data shows the electricity bought from grid was 14.38 kWh and that sold to grid was 6.84 kWh; meaning a usage of nearly 40 kWh. Our average daily usage is about 16kWh.

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Re: solar energy sold to grid was marked as estimated

Superconductor

September 11th still showing estimate today 26/09/2019.

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Re: solar energy sold to grid was marked as estimated

Superconductor

Hi Carla

 

Has there been any progress in resolving the 11/9/2019 issue regarding an estimate being used for that date.

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Re: solar energy sold to grid was marked as estimated

Conductor

The 11/9/19 is still showing as an estimate for me too and now 26/9/19 is giving a low estimate too (13.7kWh on AGL estimate vs 34.2kWh showing on inverter)

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Re: solar energy sold to grid was marked as estimated

Conductor

11 sept had been fixed up for me 😁

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Re: solar energy sold to grid was marked as estimated

Superconductor

It has now been fixed for me too. But  now the Solar Monitoring Web Page has not been updated since 25/9/19. If it is not one thing it is another that misfunctions!