Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

inconsistency/inaccurate aggregate cost information on summary page

Switched-on

Summary usage page dollar amounts are grossly inaccurate and not the sum of the individual day costs. 

 

I have screen shots of the summary page and detail pages to send you to prove its an issue and have seen feedback from others on apple app review which indicate the problem is not isolate to myself or my account.

 

As of this morning my usage/summary page says costs so far are $2.07 and the usage pages list costs as:

$3.05

$1.18

$1.86

$2.53

$2.16

$1.24

$1.60

 

Therefore the usage page should be the sum of the above and should read $13.62

Is this going to be addressed at some point?