Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

can’t Login, a rain cloud error appears and says it’s not you it’s us

Switched-on

I can’t Login, a rain cloud error appears and says it’s not you it’s us. 

I’ve read other questions about this, they all seem to have been resolved somehow. Please help me resolve my issue. 

3 Comments
Super Charger

Hi Kayj,

Can you click on this link: https://community.agl.com.au/t5/user/viewprofilepage/user-id/3830
Provide your AGL Account number and address so that the AGL Moderator can take a look at this for you.

 

Regards,

 

Schander

Switched-on

Hi Schander 

 

that link takes me to someones profile?

Super Charger

Hi Kayj,

 

The profile is of an AGL Moderator. Click on send message with the details and they can help sort it out.

 

Regards,

 

Schander