Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

Web usage no longer responds to hover or click

Switched-on

Used to be able to hover over the time periods of the usage graph to get instant figures for that time, this no longer works, not even on clicking.  The tooltip is stuck on the last figure for the day, ie. giving data for 11pm.  Completely useless and a huge step backwards; who checks these changes before publishing live?!

Also the usage site doesn't work whatsoever on IE11.

1 Comment
AGL Community Manager
Status changed to: Needs More Info

Hi @RoGuE_StreaK testing this just now, the hover tooltips appear to work correctly in my browser. Can you let us know what browser and version you're using when you're seeing the tooltip issue?

 

Additionally, both the tooltips and the usage page in general are working fine in IE11, so you may be hitting an account-specific issue. Any extra information you can provide will help.