Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

Web Chat

Switched-on

I have a problem with my AGL app (bought and sold to grid is displaying as unavailable or estimated and estimates heavily skewed in AGL favour).  I had a web chat a few weeks ago where they advised they would fix the problem.  Yesterday I rang and was advised that they cannot help me and I would have to go to Web chat to get assistance.  And yesterday and today the web chat links / buttons do not work.  How can I get assistance please?  I have to say I am not very happy.