I have a problem with my AGL app (bought and sold to grid is displaying as unavailable or estimated and estimates heavily skewed in AGL favour). I had a web chat a few weeks ago where they advised they would fix the problem. Yesterday I rang and was advised that they cannot help me and I would have to go to Web chat to get assistance. And yesterday and today the web chat links / buttons do not work. How can I get assistance please? I have to say I am not very happy.