Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

Web Browser Faults

don3192
Conductor

Earlier this week I could log into my agl account by using Firefox. Now when i log into it the sign in pages comes up and wont let me in.. I know my password is correct as I got into this Discussion topic ok.

Also again, Ealier this week i logged into my account using Internet Explorer., Now when i try to log in i get a blank page. with only AGL Identity on the tab and NO log in page is displayed. Can you fix your website up please?

13 Comments
AGL Community Manager

Hi @TRiPWiRE , thanks for the feedback. We're actively working on improving the log in experience right now, so details like these will definitely help.

AGL Community Manager

@don3192 reports that this login issue is ongoing - I'm moving this across to the technical issues board

Switched-on
Just upgraded to Firefox 69.0 and now cant log in.. Enter User-id and password and firefox returns back to the login screen wth now error messages. User-id and password are correct. Works ok with Microsoft Edge