Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

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Usage data not loading on app.

Semiconductor

Im having problems with the new updated app. There is no usage data being uploaded. It says problems with servers.

Anyone else having this issue?

It has been doing this to me for a week or two?(Cant really remember longer or not)

Also I had to log in on computer to type this message. The body section for posting a message is not working on Iphone 8.

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4 REPLIES 4
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Re: Usage data not loading on app.

Semiconductor

No one have a response to this?

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Re: Usage data not loading on app.

AGL Community Manager

Hi @Mickst35 . Sorry for the delayed response on this. Is the issue still ongoing? 

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Re: Usage data not loading on app.

Semiconductor

Yes. I have reinstalled the app 3 times and no change.

what is going on?

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Re: Usage data not loading on app.

Switched-on

App is not loading useage