Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

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Unable to view Gas Bill details in the APP

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I got my gas bill today, but when I checked the App, it is not showing any reading or bill.

2 REPLIES 2
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Re: Unable to view usage details in the APP

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We've been happy with the App until it stopped functioning on the 19th August 2020. No usage since then has shown on the App. Disappointed as not notified why

 

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Re: Unable to view usage details in the APP

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Electric usage is working for me. It just the Gas details that are not updated at all.