Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Unable to view Gas Bill details in the APP

Switched-on

I got my gas bill today, but when I checked the App, it is not showing any reading or bill.

2 REPLIES 2

Re: Unable to view usage details in the APP

Switched-on

We've been happy with the App until it stopped functioning on the 19th August 2020. No usage since then has shown on the App. Disappointed as not notified why

 

Re: Unable to view usage details in the APP

Switched-on

Electric usage is working for me. It just the Gas details that are not updated at all.