Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Support contact not reachable via mentioned no

Switched-on

Hi Team,

Did any one try reaching out to rewards support team on their no mentioned on help page ? Trying to reach them since morning and no one is answering the call. 

2 REPLIES 2

Re: Support contact not reachable via mentioned no

Powerhouse

@pradeep 

@David_AGL 

 

The number  1300 397 079 is saying not connected.

 

Try the aglrewards@agl.com.au email address or contact AGL on 131 245 and ask them.

 

By the this is really only a forum and you may or may not get a reply back from a moderator.

 

Cheers Neil (not a moderator)

Re: Support contact not reachable via mentioned no

AGL Community Manager

Hi @pradeep ,

 

Sorry about this. I looked into it and because the Rewards team is based in Adelaide, they were affected by the lockdown last week and that number was not accessible. It should work in future.

 

 

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.