Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

Solar command not available?

AGL Idea Moderator

Hi all at  AGL,
I recently made a phone enquiry regarding the 'Solar Command' function of your app. I was told that this function is no longer available. So my question is why does it still appear on the app?
Regards,
John Gallagher

3 Comments
AGL Idea Moderator
Status changed to: Needs More Info

Hi John, solar command is still available but we are not subscribing any more users.  We also have a separate product embedded into MyAccount called solar command check which is available to customers.  Are you wanting to subscribe to the solar command service or access it?

Starter

Access it, I guess. I thought that I would be able to view how much power my solar generator is feeding back into the grid. 

AGL Moderator
Status changed to: Delivered

Hi @Johno25968,

 

Apologies for the delayed reply!

 

I'm happy to confirm that this issue was resolved last month. Please let me know if you need a hand with anything else!

 

Cheers,

 

Jayden