Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

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Pdf not downloading

Switched-on

PDFs are not downloading on mobile app. Haven't received paper bill either. 

Anyone else having issues with this

 

1 REPLY 1
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Re: Pdf not downloading

AGL Moderator

Hi Mandy2! 

 

Welcome to AGL Community! 

 

On your app, if you select billing, then PAST BILLS, you can view the PDF there. 
You can download the PDF through the AGL My Account on the website rather than the app. 

 

Thank you 

Ellen