Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

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On line payments

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Good afternoon AGL

I have been trying to do a on line payment but you system is not responding. 

When you tap to make a payment the app will not open. I have tried several times. 

I will have to attend my local post office on Monday to make a payment. I will you may want your IT team to look at the issue in hand as I would say other customers may be having the same problem

Regards

Martin Abraham

1 REPLY 1

Re: On line payments

AGL Community Manager

Hi @MartinAbraham ,

 

If you're still having this issue with the app, please click on my name and send me a private message with you're account details - I'll have it looked into.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.