Nothing in billing

[Blaster]

Billing is blank

[Blaster]

[jaydeny]

Hi Blaster,

Thank you for this! This definitely needs further investigation.

Kind regards,

Jayden

[lkenn]

Hi Blaster,

We are in the process of releasing a new set of features and have found this can sometimes cause issues.

A new build should be live by end of day so please check again tomorrow and let us know if you're still experiencing these issues.

Thanks,

Lauranne

[Blaster]

Same thing happened when I first went to the screen on Android but it loaded when I refreshed the screen again

[MattyY78]

Hi @Blaster is this still happening to you?

[Blaster]

Working on iPhone. Can't test on Android because my phone has died so I can't retest

[Tab]

Have received elec bill on 2 Oct but not appearing in Billing. 

[MattyY78]

Hey @Tab, thanks for this.  I'll speak with the team and we'll investigate this further.  

[Timbo001]

Similar problem, my last quarterly  bill and daily usage data for March-June has vanished from the app soon after the 1/4 finished, the bill still arrived by email but cannot be accessed from the app?